Technical Sales Consultant

3 weeks ago

South Africa Rubicon Full time

**About the Technical Sales Consultant role**

We are looking for an experienced **Sales Consultant **for our Lighting Division based in either Cape Town or Johannesburg. This role services the SADC African countries and works closely with customers to grow and promote the sale of Rubicon products including, but not limited to, generating new business opportunities, qualifying leads, developing long-term customer relationships, implementing strategic plans, and managing assigned customer accounts.

**Responsibilities**:

- Integrate and align sales plans for assigned customers
- Prepare action plans for effective search of sales leads and prospects within assigned sales regions
- Develop profitable and sustainable sales growth through engagement with current and potential customers within the assigned sales region
- Perform B2B sales activities
- Strive to meet and exceed sales goals as assigned by the Division Head of Lighting
- Schedule regular, in-person customer meetings (set targets to be met),
- Establish and maintain productive, long term professional relationships with decision-makers at customer organizations and create action plans for follow-up; Key accounts could require monthly/weekly visits
- Close and grow sales through professional communication and interaction with current and potential customers and provide exemplary customer service throughout the sales cycle
- Collect and maintain information on the accounts, organization, budget, and preferences of current and potential customers; Be well versed in the customer's problems and goals
- Manage and interpret customer requirements - speaking with clients to understand, anticipate, and meet their needs.
- Maintain high customer satisfaction ratings that meet company standards
- Support customers with technical advice
- Create and maintain account plans for assigned customers and value opportunities
- Communicate sales or service opportunities and customer concerns or suggestions
- Identify, investigate, track and resolve customer concerns or complaints, identify trends, implement solutions, and recommend a course of action on how to alleviate these in the future
- Coordinate sales team to provide exemplary service to customers and work closely with other company departments to prevent and resolve issues in project designs, stores, or logistics
- Research sources for developing prospective customers for information to determine their potential
- Expand market awareness of our products and our industry experience by communicating features and benefits of our products and services effectively
- Maintain records of customer communications and contact information as required through the relevant internal platforms (e.g. HubSpot; NetSuite)
- Prepare Quotes
- Attend and participate in trade shows, conferences, and other marketing events
- Maintain awareness of pertinent client information, payment performance; communicate and client information that may affect company decisions to appropriate departments as needed
- Communicate market requirements and market data with sales teams and managers

The goal is to facilitate sales and ongoing sales relationships to drive sustainable growth.

**_Role requirements are:_**

**_Essential:_**
- At Minimum a Matric/NQF4 equivalent
- Proven track record of 3 yrs as an External Sales Consultant with Lighting industry experience (not negotiable)
- Must have relevant industry experience and knowledge
- Effective verbal and written communication skills
- Own vehicle and valid unendorsed driver's licence
- Must have flexibility to travel extensively in order to service the SADC African countries.

**_The position can be based in either Cape Town or Johannesburg._**

**About Rubicon Group**:
Rubicon Group is a young, dynamic, and high-growth company operating in exciting markets. We are looking for smart, hard-working people with integrity to join us. One of our goals is to continually improve our business, and to that end, we are seeking people who enjoy a challenge, are keen to learn, take ownership, think critically, and provide new solutions on where we can improve. We offer a great work environment, market-related remuneration packages, and an opportunity to develop personally and within a team.

Rubicon Group is dedicated to advancing transformative technologies in emerging markets.

Our focus areas are sustainable technology, encompassing renewable energy and storage, e-mobility, intelligent lighting, and building management as well as industrial technology, comprising advanced factory automation, connectivity, and robotics.

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