Cellular Associate Sheet Street

**purpose**

The Cellular Associate is responsible for reaching sales targets by approaching customers and selling cellular products to customers in store.

**key responsibilities**
- **Customer Experience & Sales**:

- Engage with prospective customers to present information and explain available products
- Persuades potential customers to purchase a product
- Explain products and prices, and answer questions from customers
- Drive sales through upselling products based on customer's needs analysis and preferences.
- Maintain updated knowledge on all product related concepts

***2**. Administration**:

- Facilitate and manage the out-of-box failures (OBF) and repair policies
- Efficiently perform department tasks including daily stock hazard counts, creating merchandise displays, remerchandising, pricing markdowns according to the planogram, transferring merchandise, inventory control, and processing transactions
- Maintain cellular kiosk including updating display, ensuring tidiness at all times
- Facilitate stock receiving process and ensure all merchandise is represented on the floor
- Train customers on the set-up, operation, and maintenance of mobile devices and accessories

**requirements**
- **Education**:

- Grade12
- **Experience**:

- 1-2 years relevant experience in a similar role
- **Knowledge/ Skills**:

- Sales
- Customer orientation
- Attention to detail
- Problem solving

**about us