Assistant Restaurant Manager
3 days ago
Fine Dining Restaurant at a 5* Hotel in Umhlanga is looking for an Assistant Restaurant Manager to lead and organise the restaurant team, to set and maintain standards and to strive to always keep improving standards whilst maintaining budget and gross profit. Responsible to operate within the policies and procedures as set out in the operating manual.
**Responsibilities**:
Leadership and Team Management:
- Foster a positive and motivating work environment for your team.
- Lead by example and demonstrate a strong work ethic.
- Delegate tasks effectively and ensure everyone understands their roles.
Customer Service Excellence:
- Train and educate staff on the importance of impeccable customer service.
- Address customer concerns promptly and professionally.
- Ensure that all staff members are knowledgeable about the menu and can make recommendations.
Operations and Efficiency:
- Oversee daily operations, ensuring smooth service and high-quality standards.
- Coordinate with the kitchen staff to ensure timely and accurate food preparation.
- Monitor inventory levels and assist in ordering supplies to maintain stock.
Training and Development:
- Conduct regular training sessions for staff on service standards, product knowledge, and communication skills.
- Identify areas for improvement and provide constructive feedback to help team members grow.
Minimum Requirements:
- Experience as an Assistant Restaurant manager/ Supervisor in a 4- 5-star environment
- Ability to effectively listen and verbally communicate in English with all levels of staff and management
- Proficiency in computer software programs such as Excel and Word preferred.
- A certificate or Diploma in Food and Beverage Operations would be an advantage
- Ability to make decisions and work independently.
- Excellent organisational skills
- Establish and maintain happy, healthy and stable working relations with all staff and management.
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