Executive Housekeeper
3 months ago
**Job Overview**:
**Date Posted**: Posted 3 days ago-
**Location**: Rustenburg, North West-
**Job Title**: Executive Housekeeper-
**Salary**: R15,000- Closes: 31 October 2024**Education Level**: Diploma-
**Job Level**: Senior-
**Minimum Experience**: 5- 7 Years**Executive Housekeeper required in the North West Province.**:
**Responsibilities**:
- Leadership & Management: Oversee and manage the entire housekeeping department, ensuring all areas of the hotel are impeccably clean, well-maintained, and presented to the highest standards.
- Staff Supervision & Development: Recruit, train, and supervise housekeeping staff, fostering a culture of excellence, teamwork, and continuous improvement.
- Quality Control: Conduct regular inspections of guest rooms, public areas, and back-of-house spaces to ensure cleanliness and adherence to hotel standards, addressing any issues promptly.
- Inventory & Supplies Management: Manage housekeeping inventory, including linens, cleaning supplies, and guest amenities, ensuring adequate stock levels and cost-effective purchasing.
- Budgeting & Cost Control: Develop and manage the housekeeping budget, monitoring expenses and implementing cost-saving initiatives without compromising quality.
- Guest Satisfaction: Respond to guest requests and concerns regarding housekeeping services in a timely and professional manner, ensuring a positive guest experience.
- Health & Safety Compliance: Ensure that all housekeeping activities comply with health and safety regulations, maintaining a safe environment for both guests and staff.
- Sustainability Initiatives: Implement and oversee environmentally friendly practices within the housekeeping department, supporting the hotel’s sustainability goals.
- Collaboration: Work closely with other departments, including Front Office and Maintenance, to ensure seamless operations and exceptional guest service.
**Qualifications / Skills**:
- Strong leadership and organisational skills, with the ability to manage a large team and multiple tasks effectively.
- Exceptional attention to detail and a commitment to maintaining high standards.
- Proficient in budgeting, financial management, and cost control.
- In-depth knowledge of cleaning techniques, materials, and equipment used in large hotel operations.
- Excellent communication and interpersonal skills, with the ability to motivate and inspire staff.
- Proficiency in housekeeping management software and other relevant systems. (TallOrder)(Benson)
- Ability to work in a fast-paced environment and adapt to changing priorities.
**Education, Experience, and Licensing Requirements**:
- Minimum Matric Certificate
- Degree in Hospitality Management, Business Administration, or a related field is preferred.
- Minimum of 5 years of experience as an Executive or Head Housekeeper in a large hotel within the hospitality sector.
- Previous experience in a luxury or high-end hotel environment is highly desirable.
- Own transport and valid driving licence are beneficial.
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