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Sales Associate

4 weeks ago

Somerset West, South Africa Status Staffing Full time

**Western Cape**, Somerset West**

Our client in Somerset West has a career opportunity for a self-motivated and customer service-oriented Sales Associate. You will be responsible for supervising operational and organizational inventory levels, improving customer satisfaction, and meeting monthly sales goals.

EMPLOYMENT TYPE : Permanent

SECTOR : Food Production

BASIC SALARY : Market related

START DATE : A.S.A.P / Immediate

**REQUIREMENTS**:

- Proven retail experience
- Minimum Matric with mathematics
- Hands-on experience with point of sale would be advantageous
- Familiar with inventory procedures and stock take
- Computer literate, (MS Word, Excel, Outlook)

**DUTIES**:
Communicate expected delivery dates and follow up with customers to ensure content delivery
- Tracking online orders by ensuring stock leaving stores via online store is correctly invoiced and accurately packed
- Manage the day-to-day operations for the Store and Online
- Assist with delivery routings for online
- Check and manage adequate stock levels for the store and online
- Manage shop with all incoming calls and walk in customers
- Assist with regular stock takes in store
- Assist when required with processing and track online orders from back end to automatic sales order to invoice
- Ensure all orders are packed in a timely manner
- Ensure paperwork is completed correctly
- Follow up immediately on customer queries and complaints, resolve through excellent customer service
- Consistently meet the stores sales goals
- Assess customer needs and provide assistance and information on product features
- Assist all customers in the store and answer their queries
- Achieve store’s sales targets on a monthly, quarterly and yearly basis
- Ensure stock is presentable, within consumable dates and the store is clean and presentable at all times
- Remain knowledgeable on products offered and discuss available options
- Process point of sale purchases
- Handle return of products
- Comply with inventory control procedures
- Suggest ways to improve sales (e.g. planning marketing activities, changing store designs etc.)
- For more information please contact:
**Jan Fritz