Nursing Services Manager

2 weeks ago

Umhlanga Rocks, South Africa Private Healthcare Group - KZN Full time

Closing date: 25.01.2023

**Role profile**

Role title

Nursing Manager

Division

Hospital Division

Location

Netcare Umhlanga Hospital

Reporting structure

Directly to the Hospital Manager and indirectly to the Regional Nursing Manager

**Role summary**

The Nursing Manager will be responsible for the overall Nursing Management of the hospital. This includes the co-ordination of all functions and activities related to the provision, promotion and assurance of quality patient care, through the leadership of a multidisciplinary team in consultation with all relevant stakeholders.

The Nursing Manager will assume responsibility for motivating, supporting and optimising staff performance through capacity building, mentoring and training thereby ensuring that an optimum contribution is made to the successful functioning of the hospital.

**Key work output and accountabilities**
- Demonstrate an integrated knowledge of the business mission, value proposition and value chain by presenting clear market related business cases for nursing initiatives in response to more complex situations affecting the hospital.
- Understand how local demands and supply dynamics translate into financial, operational and labour requirements and aligns tactical plans accordingly.
- Be aware of the impact of critical national and local environmental factors e.g. skills shortages, power shortages etc. on hospital conditions.
- Consider and integrate relevant local environmental factors into SWOT analysis and tactical nursing plans, making adjustments and improvements as needed and respond to changes.
- Moves others to action by translating the vision and values into day to day activities and guiding others to take the appropriate action steps to support the vision and values.
- Managing all related nursing services and activities according to the policies, procedures, philosophy and objectives of Netcare and the Hospital.
- Ensuring that nursing standards, quality assurance and risk management is maintained within the hospital.
- Implementation and management of clinical governance.
- Manage, advise and influence the delivery of cost effective quality nursing care in line with Clinical Governance strategy and evidence based practice.
- Assign decision making authority / task responsibility to appropriate persons in order to maximise organisation end employee effectiveness.
- Evaluate the patient’s journey through patient experience and stakeholder input.
- Build strategic interdepartmental relationships to help achieve business goals.
- Management of the nursing budget as well as understanding the financial fundamentals of the healthcare business.
- Drive business unit profitability by monitoring and managing expenses and implementing financial controls.
- Assist in growing the revenue of the hospital.
- Promote sound staff, patient and doctor relationships.
- Develop talented nursing leaders.
- Facilitate effective change and conflict management.
- Implementation and management of clinical governance.
- Create conditions of willingness and participation amongst teams by providing sufficient encouragement, information, resources and authority to make the necessary decisions to accomplish tasks.
- Ensure technological enablement with innovation as well as accepted business processes.
- Also to participate in and ensure the management and production of research at the site and collaboratively with other institutions.

**Skills profile**

**Education**
- A relevant nursing qualification - Diploma in General Nursing (NQF level 6) or B Cur Degree (NQF level 7).
- Registration with the South African Nursing Council as a Registered Nurse.
- A relevant business management qualification is preferable.

**Work experience**
- A minimum of 3 years management experience within a private sector is beneficial.
- Deputy Nursing Manager experience is preferable.
- Worked with complex teams to manage efficiencies, motivate and lead change.
- Proficiency in stakeholder relationship management.
- Strong and persuasive negotiating skills.
- Proficient understanding of legislative and business climate pertaining to nursing.
- Ability to manage own energy, and intra-personal and inter-personal skills functioning.
- Resilience within a complex, challenging environment.

**Knowledge**
- Sound financial knowledge and ability to implement financial and business management principles.
- An intermediate level of Computer literacy.
- Knowledge and experience in healthcare related quality management and improvement.
- Research proficiency.
- Sound knowledge of activity reporting for various requirements.

**MANAGERIAL/ SPECIALIST SKILLS**

Coaching Others*

The capacity to recognise development areas in others and support them to facilitate personal development through coaching.

Leading and Managing Change*

The capacity to implement and support change initiatives and to provide leadership in times of uncertainty.

Performance Development*

The ability to evalu

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