Global Collections Analyst

6 months ago

Cape Town, South Africa Impact.com Full time

**Our Company**:
If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world then this is the place for you.

If you have a desire to work in an organisation that is:

- Passionate about its people
- Focused on delivering the very best tech to our customers
- Offering the flexibility to work how and where you are most successful
- Obsessed with our customer's success
- The leading SaaS platform to automate partnerships - affiliate, influencer, technology partners, and more
- Entrepreneurial in spirit with a culture that rewards collaboration and curiosity
- Obsessed with making a difference in business and to the wider community

Impact is the global leader in Partnership Automation, working with innovative brands like Ticketmaster, Levi's, Microsoft, Airbnb, and Uber to help them manage their online affiliate, influencer, brand to brand, and content partnerships. The Impact Partnership Cloud covers the full life partnership lifecycle including onboarding, tracking ads and paying partners, recruiting for new partners, data and marketing intelligence, and protection from fraud. Founded in 2008, Impact has grown to over 1000 employees and ten offices across Europe, the United States, Africa, and Asia so there is plenty of opportunity for growth and advancement.

**Your Role at Impact**:
This position will be responsible for collection efforts on account receivables, credit checks on new customers, resolving disputed invoices, creating aging and other ad-hoc reports and assisting with bad debt accounting.

This role reports to the Director of Finance and Accounting Operations.

**What You'll Do**:

- Accounts Receivable Effectiveness and Efficiency
- Review new customer accounts for creditworthiness, financial solvency, risks of fraud
- Create aging report to monitor account status and ensure timely payment
- Research any discrepancies or disputes and make recommendation for resolution
- Provide progress updates on a regular basis
- Assist with accounting for bad debt
- Evaluate effectiveness of current collection policies and procedures on account by account basis.
- On-time, complete and accurate deliverables for all activities
- Deliverables meet expectations/direction given by Billing and Collections Manager
- Collaborates internally with : AR Billing and Collections, Finance, Global Clearing House and Customer Success departments
- Collaborates externally with:Advertiser billing contacts and Collections Agencies.

**What You Have**:
**AR Process**
- Experience in collecting on accounts that are at risk or already delinquent
- Evaluated credit information provided to determine if accounts will be established for new clients, setting limits for existing clients and holding or closing accounts when necessary
- Audited delinquent accounts considered to be non-collectable to ensure maximum efforts have been taken before assigning bad debt status
- Strong organization and time management skills
- Strong excel skills
- Excellent written and verbal communications skills with the ability to effectively facilitate dispute resolution
- Able to work independently as well as part of a team
- Flexibility and ability to manage multiple, competing priorities to completion, on time and within budget constraints

**Business Acumen**
- Ability to digest and synthesize information from multiple sources and make dispassionate assessments of what needs to be done with AR
- Work with cross functional operations teams

**Experience**
- Minimum of 5 years experience in AR or comparable role
- Global AR experience that worked with regional managers
- Tertiary level qualification in Accounting/Commerce

**General**
- A positive can-do attitude and a willingness to learn new processes and procedures
- Ability to work in a fast-paced, high-pressured environment
- Ability to work as a team player and to work with mínimal supervision
- Demonstrated high-level of maturity and confidentialit

**Nice to have**:
***Affiliate & Partnerships Industry Fundamentals Certification** by PXA**:
**Benefits/Perks**:

- **Hybrid, Casual work environment**:

- **Unlimited PTO policy**
- Take the time off that you need. We are truly committed to a positive work-life balance, recognising that it is important to be happy and fulfilled in both
- **6 month primary caregiver leave**:

- **Training & Development**
- Learning the advanced partnership automation products
- **Medical Aid and Provident Fund**
- Group schemes with Discovery & Bonitas for medical aid
- Group scheme with Momentum for provident fund
- **Restricted Stock Units**
- 3-year vesting schedule pending Board approval
- **Internet Allowance**:

- **Fitness club fee reimbursements**

**#LI-NK1

  • Senior Collections Systems Analyst

    1 month ago

    Cape Town, Western Cape, South Africa Old Mutual Full time

    About the RoleWe are seeking a highly skilled and experienced Principal Analyst: Collections Systems to join our team at Old Mutual. As a key member of our collections team, you will be responsible for implementing and modifying various elements of our collections system, including the user interface, integrations, interfaces, data flow, and decision-making...

  • Global Billing Analyst

    6 months ago

    Cape Town, South Africa Impact.com Full time

    **Our Company**: If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world then this is the place for you. If you have a desire to work in an organisation that is: - Passionate about its people - Focused on delivering the very best tech to our...

  • Credit and Collections Analyst

    5 months ago

    Cape Town, South Africa DigiCert Full time

    **ABOUT DIGICERT** We're a leading, global security authority that's disrupting our own category. Our encryption is trusted by the major ecommerce brands, the world's largest companies, the major cloud providers, entire country financial systems, entire internets of things and even down to the little things like surgically embedded pacemakers. We help...

  • Credit and Collections Analyst

    5 months ago

    Cape Town, South Africa DigiCert, Inc. Full time

    at DigiCert Cape Town ABOUT DIGICERT We're a leading, global security authority that's disrupting our own category. Our encryption is trusted by the major ecommerce brands, the world's largest companies, the major cloud providers, entire country financial systems, entire internets of things and even down to the little things like surgically embedded...

  • Credit and Collections Analyst

    6 months ago

    Cape Town, South Africa DigiCert Full time

    **ABOUT DIGICERT** We're a leading, global security authority that's disrupting our own category. Our encryption is trusted by the major ecommerce brands, the world's largest companies, the major cloud providers, entire country financial systems, entire internets of things and even down to little things like surgically embedded pacemakers. We help companies...

  • Credit and Collections Analyst

    6 months ago

    Cape Town, South Africa DigiCert, Inc. Full time

    at DigiCert Cape Town ABOUT DIGICERT We’re a leading, global security authority that’s disrupting our own category. Our encryption is trusted by the major ecommerce brands, the world’s largest companies, the major cloud providers, entire country financial systems, entire internets of things and even down to little things like surgically embedded...

  • Global Data Analyst

    4 weeks ago

    Cape Town, Western Cape, South Africa Dentons Full time

    Job Title: Global Data AnalystJob Description:The role of the Global Data Analyst is a crucial one within the Global Digital Data Services group at Dentons. The successful candidate will play a pivotal role in leading the integration of data across all global business systems. With Dentons' data being complex and requiring a deep understanding of sources and...

  • Senior Credit and Collections Analyst

    6 months ago

    Cape Town, South Africa DigiCert, Inc. Full time

    at DigiCert Cape Town ABOUT DIGICERT We’re a leading, global security authority that’s disrupting our own category. Our encryption is trusted by the major ecommerce brands, the world’s largest companies, the major cloud providers, entire country financial systems, entire internets of things and even down to little things like surgically embedded...

  • Senior Credit and Collections Analyst

    6 months ago

    Cape Town, South Africa DigiCert Full time

    **ABOUT DIGICERT** We're a leading, global security authority that's disrupting our own category. Our encryption is trusted by the major ecommerce brands, the world's largest companies, the major cloud providers, entire country financial systems, entire internets of things and even down to little things like surgically embedded pacemakers. We help companies...

  • Principal Analyst: Collections Systems

    6 months ago

    Cape Town, South Africa Old Mutual Full time

    Description As a Principal Analyst: Collections Systems, your role entails implementing and modifying various elements of the collections system, including the user interface, integrations, interfaces, data flow, etc. Additionally, you will be responsible for implementing collection and recoveries decision-making processes, as well as developing the...

  • Global Data Analyst

    5 months ago

    Cape Town, South Africa Dentons Full time

    The Global Business Technology (GBT) department is essential to meet the Firm's strategic vision. We help to align technology services with the Firm's objectives. This alignment is essential for providing excellent service and value to the firm and its stakeholders. The Firmwide technology function mirrors the firm's Verein structure, balancing the delivery...

  • Senior Collections Specialist

    4 weeks ago

    Cape Town, Western Cape, South Africa WNS Global Services Full time

    We are seeking a highly motivated Senior Collections Specialist to join our team at WNS Global Services. As a key member of our operations team, you will play a crucial role in ensuring the successful recovery of outstanding balances from our customers.Key Responsibilities:Proactively contact customers through telephone and written communication to resolve...

  • Business Intelligence Analyst

    1 month ago

    Cape Town, Western Cape, South Africa WNS Global Services Full time

    Job Title: Realtime AnalystJob Summary: We are seeking a highly skilled Realtime Analyst to join our team at WNS Global Services. The successful candidate will be responsible for monitoring agent queues, generating performance reports, and analyzing data to identify trends and areas for improvement.Key Responsibilities:Monitor agent queues and generate...

  • Global Security Intelligence Analyst

    1 week ago

    Cape Town, Western Cape, South Africa Crisis24 Full time

    About UsCrisis24 is a leading integrated risk management and crisis response firm, serving influential individuals, brands, and organizations worldwide. Our advanced Global Operation Centers and skilled intelligence analysts provide highly specialized services with cutting-edge technology and AI.Job DescriptionWe are seeking a GSOC Analyst to join our team...

  • Senior Collections Analyst

    2 months ago

    Cape Town, South Africa Network Recruitment Full time

    Are you ready to shape the future of credit collection and risk management? We're searching for a seasoned Credit Analytics Specialist with over 5 years of experience in advanced analytics and a passion for delivering data-driven results.Key Responsibilities:Lead and refine the strategic direction of the collections function to drive business growth and...

  • Senior Collections Analyst

    2 months ago

    Cape Town, South Africa Network Recruitment Full time

    Are you ready to shape the future of credit collection and risk management? We're searching for a seasoned Credit Analytics Specialist with over 5 years of experience in advanced analytics and a passion for delivering data-driven results. Key Responsibilities: Lead and refine the strategic direction of the collections function to drive business growth and...

  • Global Security Operations Center Analyst

    3 weeks ago

    Cape Town, Western Cape, South Africa Crisis24 Full time

    About Crisis24Crisis24, a leading integrated risk management firm, seeks a skilled Global Security Operations Center Analyst to join its team in Cape Town, South Africa. As a GSOC Analyst, you will be responsible for monitoring global events, assessing impact, and disseminating information to relevant parties.Key ResponsibilitiesMonitor camera and alarm...

  • Senior Collections Analyst

    2 months ago

    Cape Town City Centre, South Africa Jobted ZA C2 Full time

    Are you ready to shape the future of credit collection and risk management? We're searching for a seasoned Credit Analytics Specialist with over 5 years of experience in advanced analytics and a passion for delivering data-driven results. Key Responsibilities: - Lead and refine the strategic direction of the collections function to drive business growth...

  • Credit Analyst

    2 months ago

    Cape Town, South Africa IO Global Full time

    **Who are we?** IOHK, is a technology company focused on Blockchain research and development. We are renowned for our scientific approach to blockchain development, emphasizing peer-reviewed research and formal methods to ensure security, scalability, and sustainability. Our projects include decentralized finance (DeFi), governance, and identity management,...

  • Global Data Analyst

    6 months ago

    Cape Town, South Africa Dentons Full time

    The Global Business Technology (GBT) department is essential to meet the Firm's strategic vision. We help to align technology services with the Firm's objectives. This alignment is essential for providing excellent service and value to the firm and its stakeholders. The Firmwide technology function mirrors the firm's Verein structure, balancing the delivery...