Senior Manager: Administration

1 week ago


Pretoria, South Africa Lebo Business Consulting (Pty) Ltd Full time

Oversee an annual review of Service Provider Networks (SPNs) contracts; Oversee divisional Contracts, Risk and Compliance Management; Manage the performance of SPNs; Oversee seamless operational integration across the SPN; Coordinate visits with all SPN; Manage the development, review and maintenance of operational SOP’s and business processes; Set annual performance targets for SPN members; Manage the development and maintenance of service level performance; Oversee the implementation of service standards against business requirements; Manage the development and maintenance of service level performance; Assess contracted provider business processes and operations as per agreements; Manage the review and recommendation of SPN contract renewals; Manage the compliance of regularity requirements by the SPN; Develop and maintain a Disaster Recovery Policy for the SPN; Manage of the SPN related Forum; Identify and recommend SPN non-performance penalties

A relevant 3-year Deg/Dipl or NQF equivalent; post graduate qualification; Qualifications and experience in Risk, Contract and Compliance Management; At least 8 years of functional work experience with 5 years Management experience; At least 8 years’ experience within Managed Care environment, SANC Registration advantageous; Experience and understanding of Contract and Risk management tools



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