Specialist: Technician

Repair and servicing of vehicles according to dealer/distributor standards and within the flat rate
- Establish parts required for service/repair to be performed and ensured correct parts are ordered
- Report to Service Foreman promptly on any additional work required
- Obtain authorization prior to carrying out any additional work
- Advise Management prior to fitting any major parts outside the norm for routine servicing/repair
- Obtain technical information from Service Foreman on problem jobs
- Adhere strictly to technical specifications as laid down by manufacturer, or as instructed by Management
- Adhere to laid down workshop policies and procedures
- Note the description of all work performed on the back of Repair Order if required
- Place all used parts in plastic bag, except oil & fuel filters, and place on passenger floor
- All warranty replaced parts to be tagged according to laid down rules, and handed to Parts Dept.
- Ensure all oils and parts used are booked out on Repair Order
- Ensure vehicle is kept as clean as possible, and use all protective items supplied
- Ensure work bay is kept safe, clean and tidy
- Ensure time started and completed are entered on Repair Order (Clocking)
- Report any faulty and / or broken equipment is reported to management
- Ensure all special tools and equipment are used with utmost care
- To possess a complete set of tools, as per distributor requirements, and maintain in good working order
- Always ensure a neat appearance - overalls to be changed after repairs
- Maintain cordial relationship with workshop staff
- Training as per HQS Requirements
- Standby and after hours servicing as per Service Foreman arrangements
- Accept responsibility for apprentices/helpers and impart through training /explanation/practice, the necessary skills required to perform the job correctly, and thereafter to inspect /monitor the work and rectify any problems

**Position Overview**:
**Mercedes-Benz Bedfordview** currently has a vacancy of **Specialist: Technician** Reporting to the **Service Manager**; the primary purpose of this position is to repair/service vehicles according to dealer/distributor's standards and specifications in the most productive way.

**Specific Role Responsibilities**:

- To provide a technical and diagnostic service within the service department.
- To utilize modern diagnostic equipment to maximum in effecting vehicle service and to interpret findings.
- To discuss service detail with customer as required.
- To accomplish servicing of electric equipment as required.

**Qualifications and Experience**:

- Matric - Math’s and Physical Science
- N2 - Engineering Science, Technical Drawing, Motor Trade Theory
- A minimum of 3 years Technician/Motor Industry experience is essential
- Clear Criminal Record
- Technician Qualification
- A Valid Driver’s License
- Applications should be accompanied by an up-to-date CV indicating achievements, knowledge, skills and qualifications.

**Skills and Personal Attributes**:

- Good Interpersonal & Communication Skills
- Ability to operate under pressure and in a team environment
- Attention to Details