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Project Officer: Database and Help Desk

3 months ago

Durban, South Africa HSRC Recruitment Full time

**Job Advert Summary**:
In delivering ‘social science that makes a difference’ the Research Divisions, Units, Institutes and Centres of the Human Sciences Research Council (HSRC) undertake policy-oriented research from its offices in Pretoria, Cape Town, Durban, and Pietermaritzburg. Our public purpose mandate is set out in the Human Sciences Research Council Act of 2008.

The Human Sciences Research Council is a statutory research agency whose mandate is to inform the effective formulation and monitoring of government policy; to evaluate policy implementation; to stimulate public debate through the effective dissemination of research-based data and fact-based research results; to foster research collaboration; and to help build research capacity and infrastructure for the human sciences. The Council conducts large-scale, policy-relevant, social-scientific research for public sector users, non-governmental organisations and international development agencies. Research activities and structures are closely aligned with South Africa’s national development priorities.

The External Capacity Development & Internships unit located in the Office of the Deputy Chief Executive Officer for Research (ODCEO: R) seeks to appoint an experienced, high-functioning Project Officer. The programme for which this appointment is to be made is called the Department of Science and Innovation - Human Sciences Research Council (DSI - HSRC) Internship Programme. The programme aims to bridge the gap between academic study and competent performance in the workplace by offering structured internship opportunities to unemployed graduates in the Science, Engineering and Technology (SET) disciplines as well as those in the Humanities and Social Sciences (HSS) discipline.

This is a permanent position and the incumbent can be based in any of the HSRC’s offices; Durban, Cape Town or Pretoria

**PROJECT OFFICER: DATABASE and HELP DESK (1 Position)**

**Ref No: Pro Office Data 02/2024**

**Minimum Requirements**:

- Qualification: NQF 7, Degree in SET with Statistics, Microsoft Excel and Access proficiency
- Work Experience: Skilled worker with 3 - 5 years of experience.
- Two years of experience in preparing datasets for reporting purposes
- Two years of experience working with Issue Tracker assigning and escalating tasks
- Strong administrative skills.
- Attention to detail.
- Ability to work under pressure and extended hours.
- Must possess good written and verbal communication skills.
- Excellent interpersonal skills.
- Must be able to work well within a team as well as independently.
- Customer-centric and solution-driven.
- Must be a SA Citizen.

**Duties and Responsibilities**:

- Data capturing and updating of the DSI-HSRC Internship Programme Operational Database;
- Data capturing and updating of the Intern, Mentor and Host Administrator Spreadsheets;
- Internship Performance data analysis for the DSI quarterly reports;
- Management of the response of queries or allocation of responses on the DSI-HSRC Internship Queries Mailbox and the Online Platform Issue Tracker;
- Uploading of contracts to successful interns on the Online Submission System;
- Perform data cleaning and data analysis tasks for the operational database for programme reporting.
- Coordinating the submission and follow-ups for monthly intern registers;
- Capturing minutes for weekly team meetings;
- Taking on any other ad hoc tasks as required.

**APPLICATIONS**:

- A cover letter of motivation indicating your suitability and goals for the position.
- A detailed CV, as well as a certified ID copy.

Please note that applicants may be required to complete a written test pertaining to this position.

**Application Instructions**:

- Please note that currently the system cannot accept multiple, separate, attachments, please ensure that you PDF your C.V and ALL your supporting documents into one file and attach it when prompted to do so for your C.V document, ensuring that it complies with the file size below;
- Attachments must be less than 1MB, there is an on-screen option to resize.
- The HSRC is committed to accelerating the improvement in the proportion of its staff complement who are SA Citizens, black, female or disabled._

**The HSRC reserves the right not to make an appointment.**

**APPLICATIONS FROM RECRUITMENT AGENCIES WILL NOT BE ACCEPTED