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Marketing Assistant/junior Designer

4 months ago

Johannesburg, South Africa Surgo HR & Training Full time

Our client, a well-established QSR (Quick Service Restaurant) company is recruiting for a Marketing Assistant/Junior Designer to join the team and assist with marketing and design for our restaurants and Frozen Pizza brand.

**Job Purpose**:
We are looking for an individual who can help with basic Graphic Design and has an interest in customer service and sales and a passion for branding and marketing.

**Responsibilities (not limited too)**:
Assist with customer service including responding to customers’ special requests, complaints, and loyalty programs

Assist with social media community management, engagement, comments, and complaints

Assist with bi-monthly internal newsletters with insights from our Area Managers, Store Managers and Management team

Assist with implementing CSI initiatives for charity and school events/functions

Assist with website updates, blogs, and content

Assist with day-to-day operations and availability of 3rd party platforms such as Uber Eats, Mr Delivery and Bolt

Assist with our Frozen Pizza business as a sales/brand representative including administrative duties such as retail store visits, reporting and assistance at store activations and in-store promotions

After hours assistance for stores with order queries will be required from time to time

Assist with restaurant store visits and detailed store reports

Assist with internal communication to co-ordinate promotions, pricing adjustments and other operational aspects

Support the Marketing Manager in all aspects of administration & planning not necessarily limited to the above

Assisting with general administration duties unrelated to marketing if required

**Qualification and Attributes required**:
Design or marketing-related degree or equivalent professional qualification

Good understanding of design, advertising, sales, and marketing

1 - 2 years’ experience in a similar position

Demonstrates creativity and graphic design skills - please submit your design portfolio along with your CV

Excellent written and verbal communication skills

Presentable and professional

Proficient in the Adobe Creative Suite and understanding of print and digital specs

Proficient in Word, Excel, and PowerPoint

Organised, multitasking and adherence to deadlines

Customer focused with attention to detail

Flexible demeanor and a go-getter

**Salary**: Market related (negotiable based on level of experience)

**Working Hours**: 8am to 5pm, Monday to Friday

**Location**: Morningside, JHB (Head Office)