Dialer Administrator

**JOB ROLE**

**QUALIFICATIONS & EXPERIENCE**
- Minimum Matric qualification is mandatory.
- Relevant tertiary qualification is an advantage.
- 3 years’ experience as a Dialer Administrator or in a similar role, preferably in a debt collections environment.
- Managing dialer solution software is an advantage.
- Strong understanding of contact centre operations is essential.
- Knowledge of MS SQL Querying

**COMPETENCIES**
- Advanced proficiency in MS Office suite
- Accurate MIS Reporting
- Investigative, analytical and impact analysis skills
- Building strong relationships
- Good presentation skills
- Problem solving skills
- Strong written and verbal communication skills

**Job Types**: Full-time, Permanent

**Salary**: R10,000.00 - R20,000.00 per month

Application Question(s):
**Job Types**: Full-time, Permanent

**Salary**: From R10,000.00 per month

Application Question(s):

- What is your expected monthly CTC?
- What is the largest number of Call Centre Agents that you have recruited on your own for the same start date?
- How may years of HR Management experience do you have in a call centre environment?