Student Adviser

**Student Advisor**:
**Duties and Responsibilities**:
**Database Capturing and Integrity**
- Ensure all database (interest cards, telephonic enquiries, walk-ins) secured is captured accurately and in full on STASY.

**Consultations**
- Ensure all database (interest cards, telephonic enquiries, walk-ins) secured is captured accurately
- Conducts follow up calls with all enquiries within 5 working days of initial contact.

**Applications**

**Registration Targets**
- Achieve individual registration target as determined by Head: Student Recruitment (Distance).

**Stakeholder Management and Customer Service**
- Internal customer points to note - interaction with his/her team members, interaction with other campus staff outside his/her team, interaction with Campus Senior management and Campus Head.
- Manages relationships in accordance with policies, procedures and legal requirements.
- Ensures and enables clear and open communication between the stakeholders and the brand.
- Conducts regular meetings with stakeholders.

**Competencies required**:

- Telephone Etiquette
- Advanced Oral & Written Communication
- Interpersonal
- Time Management & Planning
- Willingness to Learn
- Customer Service Focused
- Target driven with an ability to handle pressure

**Minimum Education Requirements**:

- 3 Year Diploma / Bachelors Degree (NQF level 7) in Business / Marketing / Public Relations / Communication field or similar

**Minimum Work Experience Requirements**:

- Minimum of 2 years Sales Consultant/ Customer Relations Consulting experience.