ERP Systems Administrator X2

1 month ago

Durban, South Africa Durban University of Technology Full time

Durban University of Technology (DUT) is located on the warm east coast of South Africa. It sprawls over seven (7) campuses in tropical and picturesque Durban, and in Pietermaritzburg, with its undulating hills that flow over from the Drakensberg Mountain.

According to our _ENVISION2030_ strategy, DUT’s DNA has two strands, namely _‘people-centred and engaged’_ and _‘innovative and entrepreneurial’_. These are interwoven intrinsically by a number of double pairs consisting of _‘values and principles’_ that bind our double-helix together. The extrinsic expression of our DNA is via _The DUT-Way_; which demonstrates our collective character and behaviour.

The University’s ultimate goal is to contribute towards improving the lives and livelihoods of all its people, both internal and external. DUT consistently strives towards excellence and greatness in teaching-learning and in research-innovation; something that has been recognized recently when _The Times Higher Education’s World University Rankings_ placed DUT within the top 500 of universities in the world and within the top 5 universities in South Africa. The enactment of these internationally recognized strengths is demonstrated in our impactful engagement internally and externally in service of our localities, the region and the country at large.

**ICTS: Information Systems Development**

**Post: ERP Systems Administrator x2 **(Ref: TBC)**

**Minimum Requirements**:

- An NQF Level 6 qualification in Computer Science or Information Technology or an equivalent qualification.
- 3 years of experience in administering corporate ERP systems and software.
- 3 years of experience in supporting ERP systems and software.
- Administration of ICT systems and software.
- ERP System and Software Certification is advantageous.
- Problem-solving of complicated system and software problems.

**Summary of Duties**:

- System administration actions are required in accordance with scheduled activities
- Determine the required administration actions in accordance with the schedule/request.
- Ensure that the necessary change requests are authorised in accordance with procedures.
- Complete the necessary system administration in accordance with policies and procedures.
- Escalate administration actions to the relevant role players where required and monitor to ensure completion within allocated time frames.
- Test the administration actions to ensure functionality.
- Document administration actions for future reference purposes.
- System monitoring is required in accordance with daily schedule.
- Monitor the Database to ensure optimised functionality.
- Identify any possible malfunctioning or deficient performance.
- Rectify the problems in accordance with procedures.
- Test the resolution in accordance with procedures.
- Implement the resolution in accordance with policies and procedures.
- Document all actions for future reference purposes.
- Evaluates and/or recommends purchase of systems and software hardware, and peripheral equipment.
- Provides technical consulting services to department/organisation regarding the use of ERP systems and software to satisfy business needs.
- Installs, configures and maintains ERP systems and software.
- Adds or upgrades and configures ERP systems and software.
- Maintains site licenses for DUT.
- Plans and implements ERP systems and software to identify and correct malfunctions and other operational difficulties.
- Receive a request for testing and analyse to determine the type of testing required.
- Obtain/develop a test specification in accordance with system specifications.
- Develop a test plan based on the test specification.
- Specify test acceptance criteria in accordance with requirements.
- Develop the necessary test scripts to automate the testing process where possible.
- Determine any malfunctioning and report to the relevant role players for rectification.
- Compile a test report reflecting all testing completed and rectification required.
- Archive the test file for future reference purposes.
- Develop the learning material in accordance with the objectives.
- Continuously evaluate the learning to ensure that the learners are competent.
- Submit the training results to HRD for capturing on the database.
- The need for provision of support is identified during the execution of outputs.
- Submit the resolution document to the document management system for future reference purposes.
- Receive and analyse a request for the development of script to determine the nature of the functionality.
- Conduct an impact study to determine the possible effect on the current
- and associated systems.
- Develop the script in accordance with the functional specification.
- Conduct user acceptance testing in collaboration with the users in accordance with the functional specification.
- Test the modifications in accordance with the policies and procedures and the functional specification.
- Document the script for future r

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