Debtors Clerk

**_ "We Grow What Matters" is not just a slogan; it's a commitment to making a meaningful impact on the world through our people._**

At **RCL Foods**, we live by a purpose that goes beyond nourishing bodies - **"We Grow What Matters."** As a leading force in the food manufacturing industry, we understand that growth extends far beyond our products; it's about cultivating an environment where diversity thrives. We are on the lookout for a passionate **Debtors Clerk.** The role will be based in **Bushbuckridge **and report to the **Commercial Financial Mananger.**

**Duties & Responsibilities**:
**Credit Control**

Generate and dispatch invoices or POD’s on time to enable payment.

Receive remittance advices from customers and allocate appropriately, daily

Process all discounts and rebates for the Credit Supervisor to release before close of month-end.

Clear all allocated cash in the General Ledger.

Matching all debits and credits on the ERP system.

Run statements on the ERP system prior to agreed monthly deadlines and distribute to customers.

**Customer Administration**

Maintain compliance to credit limits for each customer and highlight possible non
- conformance to the responsible supervisor before they exceed defined limits.

Report on all transactions on 60 days plus to the Credit Supervisor.

Process ‘stop supply’ instructions on the ERP system where customer non-payment payment has occurred, ensuring that all of the necessary instructions and authorizations have been received.

Where possible, liaise with customers to rectify account problems before “stop supply” instructions are implemented.

Advise customers when the account has been blocked and ensure that all necessary internal departments are aware of the status of the customer/account.

Process journals for the movement of driver payments.

**Claim Processing**

Investigate pricing claims on the ERP system, print invoices and review deals on the system.

Obtain authorization for valid deals on the prepared pricing cover sheet and distribute within the department.

Schedule the claim on the ERP system for pricing where no valid deal exists and provide supporting documentation to the relevant team members for processing.

Manage stock claims (returns, damaged stock, shortage etc.) by initiating the document flow.

Assess if credit has been passed on queries and, if it not, submit supporting documents electronically to the relevant site.

Ensure stock claims are tracked on the ERP system and that queries are finalised.

Manage invalid claims by providing the necessary proof or backup documents to the customer.

Update and maintain the Chain Store tracker for claims and ensure the credit notes are processed accordingly.

**Sales Administration Function**

Capture, load and input deals into system.

Submit weekly pre-pricing to all relevant call centres on a weekly basis.

Manage and collate price changes and deals and implement them into the system to reflect between Sunbake and Customers.

Assist with customer communication of queries, notifications and changes and channel to relevant individuals.

Capture all promotional activity & subsequent forecasted demand onto schedule & communicate it to relevant planner.

Maintain electronic and paper-based customer records and information.

Verify pricing discounts with relevant account manager and implement.

On a weekly basis, investigate Syspro order discrepancies and liaise with National Account Manager and Channel manager, and implement corrective action.

Master Data - Ensure all supporting documentation is submitted and correctly completed for account creation.

**Sales Administration Function general duties**

Co-ordinate, plan and prepare for all meetings and presentations.

Prepare sales and promotional documentation for management meetings.

Monitor Customer monthly tracking reports.

Track customer promotion performance.

Assist with procurement order placements for various requirements.

**Teamwork and Self-Management**

Take ownership and accountability for tasks and activities and demonstrate effective self-management in terms of planning and prioritising, and self
- development.

Follow through to ensure that quality and productivity standards of work are consistently and accurately maintained.

Inform relevant parties in the event of tasks or deadlines not met, the potential risks thereof and provide appropriate resolution.

Support and drive the business core values.

Manage colleagues and client’s expectations and communicate appropriately.

Demonstrate willingness to help others and “go the extra mile” to meet team targets and objectives.

Champion training and development of self and others through utilising available training opportunities.

Participate in, and drive regular performance appraisals and ensure that own targets and goals are clear and achievable.

**KPI’s**

Accuracy of credit management

Claim resolution/processing

Standing of customer credit

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