Primary: Expeditor

**Job Advert Summary**:
Clover is looking for a Primary: Expeditor to manage the process ensuring that primary/ satellite/ direct/ principal/ co-packer loads are loaded and delivered within the planned dates and times at the relevant locations.

**Minimum Requirements**:

- Degree in Supply Chain Management
- Computer literacy (Basic)
- Business English: Fluent
- Work shifts/weekends/public holidays

**Duties and Responsibilities**:
**Expedite Primary Transport Orders**
- Actively expedite primary loads based on exception and priority using the Fleetview Module, YardLink and Flightboards to comply with plan
- Link loads, in Fleetview, manually which are not tracked.
- React to events in the Fleetview module
- Actively anticipate deviations from plan and resolve/ replan actively minimizing cost and delays.
- Ensure pro-active engagement with Hauliers/Site Management /Yard Management on planned deliveries, on-time collections, on time deliveries, slot time verification
- Escalate timeously and appropriately if any issues arise
- Communicate any deviations on slot time bookings for collection and delivery
- Confirm delivery of the load at end destination
- Manage resolution of supply risks
- Confirm delivery of the load at end destination
- Ensure all load are planned and expedited over a weekend
- Accurate planning and scheduling of all satellite vehicles over a weekend
- Escalate loads without tracking information, auto dispatch or billing information as well as master data issues to the systems support manager
- Engage with yard controllers on gate scanning process to help minimize gate related delays.

**Expediting Process**
- Improve primary turnaround times in yard at point of Origin and Destination
- Minimise and maintain % of carry overs (Redeliveries) daily through efficient expediting
- Assist in discipline by Hauliers and own fleet operations of following process and systems put in place
- Transact admin to be up to date daily and includes correct statuses of all loads (Exception management)
- All loads to be linked daily, including all satellites loads - make sure actuals are in trips prior to dispatching
- Feedback loop with Expeditors to optimise, tweak and improve daily plans for execution.
- Follow the correct procedure to amend/cancel loads in Plato
- Communicate amended/cancelled loads to SCP planners/yard controllers and hauliers

**Create, analyse, communicate reports**
- Analyse and Communicate loads on time reports
- Analyse tracking information and take corrective action with hauliers plan adherence
- Analyse actively tracked loads and take corrective action with hauliers and sites/customers/principals sites
- Feedback loop with Primary planners to optimise, tweak and improve daily plans for planning
- Complete expediting daily task list to ensure end to end control and form part of shift handover
- Ensure a full shift handover of all loads in the execution phase to next shift
- Full shift report at the end of each shift, including a summary, issues, and overview of priority loads to deployment, supply, primary planning teams and SCP management and where relevant to principal planning teams

**Clover Own fleet expediting**
- Understand operational intricacies and constraints related to Clover's own fleet and distribution branches.
- Actively expedite Clover's own fleet to ensure that own fleet vehicles always have a return leg, can do multiple trips per day and are fully utilized.
- Drive own fleet efficiencies by engaging with stakeholders such as PnP, direct customers, the yard teams, the warehouse and satellite teams to promote fast turnaround times and early dispatch.

**Conduct daily administration tasks**
- Ensure Plato/Transact daily administration tasks are up to date
- Ensure Plato/Transact daily admin tasks are up to date to Dispatched Status
- Control shipment details