Maintenance Technician

4 weeks ago

Durban, South Africa ALSTOM Full time

The Railway industry today is characterized by both a strong and sustained growth across the world. The trends that drive this are well known: environmental challenges, population growth, urbanization and increasing demands for mobility.
With 6B€ of Sales and around 30,000 employees based in over 60 countries, Alstom develop & market the most complete range of systems, equipment and services offered today in the railway sector. Today we offer our customers solutions that feature a seamless blend of diverse technologies, ensuring optimal interfaces, along with flexible implementation and real synergy in innovation.

**Purpose of the Job**:
To provide technical support to the customer during commercial service, during preventive and corrective maintenance before and after warranty. To perform train preparations and execute corrective maintenance during and after warranty. Ensure availability & performance targets are achieved in line with Customer requirements.

**Job Requirements**

The job involves frequent mobility, with work in several depots, and at times on the train corridors.

To carry out technical support and maintenance on 24/7 shift & on-call basis (night, day, weekend)

**Educational Requirements**
- Minimum National S4 Diploma. qualification in Electrical/Electronic Engineering
- Computer literate (Word, Excel, PowerPoint)
- Able to communicate affectively across all levels. English fluency

**Desired Knowledge / Experience**

Minimum experience required:

- Industrial background with 2 to 3 years’ experience preferably in the railway industry or
- Technical background with 2 to 3 years’ experience preferably in the railway industry

**Profile**:

- Flexible and Adaptable. Can adapt to new ideas, new issues.
- Conscientious. Meets proposed deadlines with ability to work under pressure.
- Team Player. Supports team members, Spirit of “Team Trust Action”.
- Desire to learn and develop.
- Decisive. Obtains and uses necessary information to make decisions. Refers decision to others when appropriate.
- Ability to Coach Others. Occasionally share skills/information to others.
- Self-Motivation. Is inspired by the job in hand and inspires others to achieve agreed goals.
- Logical and organized.
- Autonomous

***

**Measurement**
- Achievement of QCD Commitments and EHS.
- Demonstrate good understanding of customer
- supplier relationship.
- Respect of EHS and Quality policies.
- Continuous improvement of tasks executions.
- Technical performance for customer corrective and preventative team
- 24 hours repairs for any defect upon receiving the train for repairs.
- Right Diagnosis of the repair to be done to solve the defects.
- Root cause investigation of complex failures.
- Understanding of the Train sub-systems and reading of train schematics.
- Ability to train and coach the customer technicians on fault finding.
- Autonomy, Spirit of “Team Trust Action”
- Help desk Measurement.

***

**Responsibilities**

Technical Support
- Support/Interface with Engineering Department for the analysis of all data coming from the field for the purposes of resolution of technical problem on the on trains.
- Reporting of all the anomalies found in commercial service and organization of the same in official reports to be sent to all company function - Interface with the customer and the technical fleet management to deal with all emergencies possible arising during the commercial service.
- Support the customer in corrective and preventive maintenance execution by:

- Coaching and training the customer on executing maintenance task, following procedures delivered by Gibela Engineering team upon request.
- Answering to all requests addressed by the customer - by call or directly at technical support desk.
- Train preparation, all levels of diagnostic on trains/CFM or use of on-board computerized equipment/working manuals, troubleshooting guide and train system knowledge.

Maintenance Execution
- Troubleshoot and repair the GIBELA Rolling Stock, in line with specified Quality procedures. This will require Manual work and sometimes working on powered up trains in a safe and controlled manner.
- Carry out such work in accordance with strict Health & Safety procedures as laid down by legislation and the Company Health & Safety policies.
- To carry out train preparation, all levels of diagnostic and work arising involving the use of onboard computerized equipment/working manuals, troubleshooting guides and train system knowledge.
- Undertake other duties as specified by the Depot Manager.
- Adhere to Company procedures especially in relation to Quality and Health & Safety.
- Attend regular team briefings
- Read reports and manuals as and when required.
- Report accidents/incidents, and the work done to repair the Trains.
- Drive company vehicles when required and applicable
- Obtain and maintain a Depot Track Competence license.
- Train new members of the team.
- Assist the Reliability team and the Field Engin

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