Apparel Store Manager

2 weeks ago

Pretoria, South Africa Shoprite Group Full time

Closing Date
2023/02/23
- Reference Number
SHO230209-5
- Job Title
Apparel Store Manager
- Job Type
Permanent
- Location - Country
South Africa
- Location - Province
Gauteng
- Location - Town or City
Pretoria
- Purpose of the Job

The purpose of the Store Manager role is to manage and build the new apparel brand, drive an outstanding service culture, oversee store standards, operational excellence, and develop service, sales, and stock strategies alongside the team.

The role oversees, and supports a team comprising Team Leaders, Sales Consultants and Associates who offer helpful, and accurate product information, instore customer support and ultimately work together to deliver a convincing and competitive experience as ambassadors of the brand.

Key responsibilities include:

- Execute stock management and merchandising plans
- Manages loss prevention and related mitigations
- Encourages the achievement of sales targets, and focusses efforts on return customer traffic to the store as a key indicator of success.
- Job Advert Details
- Job Category
Retail
- Job Objectives
- Manage every aspect of the day-to-day running of the store, including operating standards, store administration, security, sales, aftersales, stock, and merchandising (People, Process, Product).
- Together with the team provide a friendly and engaging customer experience. Maintain a positive and lively atmosphere with particular attention to customer service and public relations.
- Provide strong leadership - motivating, leading, training and developing the team. Lead daily, weekly, and monthly store meetings to share store and individual performance, celebrate top service and sales, drive identification of training needs and attendance, provide store operations / standards updates as well as broader company initiatives underway.
- Oversee adherence to trading hours, procedural opening and closing standards (including key carrier controls) and adequate resourcing cover to meet the needs of customers (considering peak trading trends).
- Consistently maintain store appearance to guidelines and standards. Keep a neat, clean, well-stocked environment. Adhere to all standards related to signage labeling, planogram integrity, seasonal style guides, and merchandise presentation ensuring high standards in product range, stock levels and presentation (and related stock smoothing).
- Manage all aspects of operational activity and management of standards pertaining sales, price, and promotion discounts, reduced to clear, donations and related pricing material.
- Manage, monitor, and mitigate losses throughout the stock movement cycle from point of arrival at store premises, verification of receipt, through merchandising, promotions, sales, self-checkout, recycle/return processes, and replenishment, managing shrinkage controls (including RFID tag controls) throughout the process.
- Deliver daily, weekly, and monthly reports and presentations as required.
- Share suggestions regarding the continuous improvement of store operations, campaign ideas, service, and sales opportunities etc. Support an innovative and open store environment.
- Provide support to the broader Team and other stores / projects as required.
- Build a culture of non-negotiable compliance with company guidelines, standards, procedures, and policies including but not limited to safety protocols - Health & Safety (OHSACT), Security and related Loss Prevention.
- Qualifications

**Essential**:

- Grade 12

**Desirable**:

- Relevant post-matric courses and qualifications
- Experience

**Essential**:

- +3 years exposure to a retail or service-oriented store environment, managing a small team in a customer interfacing, sales and stock orientated environment.
- High energy individual with overall store management experience with exposure to apparel / clothing / fashion retail.
- Exposure to retail systems, technologies, and new innovations.
- Understanding of procedures, standards, and guidelines in a retail store context - Company policies and procedures, operational controls, loss prevention and mitigation, Health & Safety - OHSACT procedures etc.
- Flexibility to work daytime, afternoon and evening shifts, weekends, and holidays within legislative requirements - (essential). (To ensure that we optimize our service delivery to our customers and align with our teams, the working hours for this role are planned against a weekly schedule (any days from Monday to Sunday (shift work), including public holidays).
- Knowledge and Skills
- Understanding of procedures, standards, and guidelines in a retail store context - Company policies and procedures, operational controls, loss prevention and mitigation, Health & Safety - OHSACT procedures etc. - (essential).
- Energetic, enthusiastic, creative, well-groomed, reliable, punctual, and not afraid of hard work.
- Team oriented, strong leader with a social personality that thrives around people (store team and customers) - makes people feel comfo

  • Store Manager

    7 days ago

    Pretoria, South Africa The Bed Store Full time

    **Store Manager - Pretoria** **Main Purpose of the Position**: Reporting to the Regional Manager, the incumbent will be responsible for planning and coordinating the operations of the Store, overseeing the selling of products to customers and ensuring service excellence is achieved. **Education, Experience and competencies required**: - Matric - 3 - 5...

  • Kurt Geiger Flexi General Store Assistant

    3 weeks ago

    Pretoria, South Africa AVI Limited Full time

    **THE SPITZ GROUP** consists of the following brands **SPITZ, GANT, KURT GEIGER, GREEN CROSS & GX&Co**. Each of these brands add to what makes The Spitz Group a unique business to work for and creates career opportunities to work with some of the top premium brands in South Africa. **Kurt Geiger**: Is an exclusive footwear and apparel brand known for its...

  • Store Manager, Convenience Store

    6 days ago

    Pretoria, South Africa Upmarket Virtual Solutions Full time

    **Job Type**:Full-time, rotational shifts **Report to**: Territory Operations Manager **Basic Salary**:R 15 000 - R20 000 per month **Location**: Faerie Glen, Pretoria **Working Hours**:Monday - Friday, 8am - 5pm. Non-structured weekend work **The Employer**: **The Role**: The Store Manager is responsible for overseeing the daily operations of a store,...

  • Store Manager

    6 days ago

    Pretoria, South Africa Swift Human Resources Full time

    **JOB TITLE***: STORE MANAGER (GEZINA) **FIXED TERM**: 1 Sep 2023 - 31 Aug 2024 **JOB PURPOSE***: *** You will be responsible to manage, profitable in all aspects, day to day running of the store **DUTIES AND RESPONSIBILITIES***: - Achieve Targets/Budgets through Driving of Sales and Insure Business Growth and profitability - Financial & Cash Management,...

  • Store Manager

    7 days ago

    Pretoria, South Africa Clicks Group Limited Full time

    **Position Summary**: **Industry**:FMCG & Supply Management - **Job category**:Other: FMCG, Retail, Wholesale and Supply Chain**Location**:Pretoria - **Contract**:Permanent**Remuneration**:Market Related - **EE position**:Yes**Brand**:Clicks Group**Introduction**: Are you passionate about retail and service excellence? Are you confident to manage a store and...

  • Store Manager

    7 days ago

    Pretoria, South Africa Clicks Group Limited Full time

    Advert reference: click_012988 Advert status: Online - **Position Summary**: **Industry**:Wholesale & Retail Trade **Job category**:FMCG, Retail, Wholesale and Supply Chain **Location**:Pretoria **Contract**:Permanent **Remuneration**:Market Related **EE position**:Yes **Brand**:Clicks Group **Introduction**: The main purpose of the job is to plan,...

  • Assistant Store Manager

    4 weeks ago

    Pretoria, South Africa Clicks Group Limited Full time

    **Position Summary**: **Industry**:Wholesale & Retail Trade - **Job category**:FMCG, Retail, Wholesale and Supply Chain**Location**:Pretoria - **Contract**:Permanent**Remuneration**:Market Related - **EE position**:Yes**Brand**:Clicks Group**Introduction**: Are you passionate about retail and service excellence? Are you confident to drive sales and build...

  • Assistant Store Manager

    4 weeks ago

    Pretoria, South Africa Clicks Group Limited Full time

    **Listing reference**: 015754**Listing status**: Online- **Position summary** **Industry**:Wholesale & Retail Trade - **Job category**:FMCG, Retail, Wholesale and Supply Chain**Location**:Pretoria - **Contract**:Permanent**Remuneration**:Market Related - **EE position**:Yes**Introduction** - Are you passionate about retail and service excellence? Are you...

  • Assistant Store Manager

    4 weeks ago

    Pretoria, South Africa Clicks Group Limited Full time

    Advert reference: click_012464 Advert status: Online - **Position Summary**: **Industry**:Wholesale & Retail Trade **Job category**:FMCG, Retail, Wholesale and Supply Chain **Location**:Pretoria **Contract**:Permanent **Remuneration**:Market Related **EE position**:Yes **Brand**:Clicks Group **Introduction**: Are you passionate about retail and...

  • Assistant Store Manager

    4 weeks ago

    Pretoria, South Africa Clicks Group Limited Full time

    Advert reference: click_012486 Advert status: Online - **Position Summary**: **Industry**:Wholesale & Retail Trade **Job category**:FMCG, Retail, Wholesale and Supply Chain **Location**:Pretoria **Contract**:Permanent **Remuneration**:Market Related **EE position**:Yes **Brand**:Clicks Group **Introduction**: Are you passionate about retail and...

  • Assistant Store Manager

    4 weeks ago

    Pretoria, South Africa Clicks Group Limited Full time

    **Listing reference**: click_014885**Listing status**: Online- **Position summary** **Industry**:Wholesale & Retail Trade - **Job category**:FMCG, Retail, Wholesale and Supply Chain**Location**:Pretoria - **Contract**:Permanent**Remuneration**:Market Related - **EE position**:Yes**Introduction** - Are you passionate about retail and service excellence? Are...

  • Assistant Store Manager

    4 weeks ago

    Pretoria, South Africa Clicks Group Limited Full time

    **Listing reference**: 015688**Listing status**: Online- **Position summary** **Industry**:Wholesale & Retail Trade - **Job category**:FMCG, Retail, Wholesale and Supply Chain**Location**:Pretoria - **Contract**:Permanent**Remuneration**:Market Related - **EE position**:Yes**Introduction** - Are you passionate about retail and service excellence? Are you...

  • Assistant Store Manager

    4 weeks ago

    Pretoria, South Africa Burnt Studios Full time

    **Assistant Store Manager** **About us** Burnt was founded in the summer of 2018 by Pierre & Andriana Cronje. The couple decided to merge their love for fitness and fashion with a range of high-quality performance activewear that’s both functional and fashionable and aimed exclusively at those who live and love an active lifestyle. The Burnt team has...

  • Store Manager

    4 weeks ago

    Pretoria, South Africa The Foschini Group Full time

    **Job ID**:18524**Position Type**:Full-Time**Job Function**:Store Management & Field**Workplace Type**:Stores**Division**:Markham**Province**:Gauteng**Location**:Pretoria Central**Suburb**:Pretoria CentralPosition Description: The Store is in need of achievement-orientated Assistant Store Manager with excellent customer service and people management skills....

  • Store Manager

    4 weeks ago

    Pretoria, South Africa The Foschini Group Full time

    **Job ID**:16742**Position Type**:Full-Time**Job Function**:Store Management & Field**Workplace Type**:Stores**Division**:Jet Division**Province**:Gauteng**Location**:Pretoria West**Suburb**:Atteridgeville SP (Pretoria)Position Description: The Store is in need of achievement-orientated Store Manager with excellent customer service and people management...

  • Store Manager

    7 days ago

    Pretoria, South Africa Drivio Full time

    **Some of the tasks for this position include the following**: - Open and close the store on-time and maintain good housekeeping. - Effective management of the store to ensure sales goals are achieved. - Identify ways to drive sales and ensure action is taken to achieve goals. - Ensure store presentation standards are achieved and maintained. - Planning and...

  • Store Manager

    3 weeks ago

    Pretoria, South Africa The Foschini Group Full time

    **Job ID**:17368**Position Type**:Full-Time**Job Function**:Retail Stores**Workplace Type**:Stores**Division**:Markham**Province**:Gauteng**Location**:Pretoria Central**Suburb**:Pretoria CentralPosition Description: The Store is in need of achievement-orientated Store Manager with excellent customer service and people management skills. These positions...

  • Store Manager

    4 weeks ago

    Pretoria, South Africa CaRRoL BoYeS Full time

    **Store Manager** Are you a retail superstar looking for a dynamic management role? Look no further! We are seeking a results-oriented Manager with a passion for delivering outstanding customer service at our Kolonnade store. As the Store Manager, you will be responsible for leading a team of 2+ employees and managing all aspects of store operations. You...

  • Store Manager

    4 weeks ago

    Pretoria, South Africa The Foschini Group Full time

    **Job ID**:18794**Position Type**:Full-Time**Job Function**:Store Management & Field**Workplace Type**:Stores**Division**:TFG Home Division**Province**:Gauteng**Location**:Pretoria East**Suburb**:Moreletapark (Pretoria)Position Description: We are currently recruiting for a Store Manager. Must... Love people, Making people feel at home, Believe in the...

  • Store Manager

    4 weeks ago

    Pretoria, South Africa JAM Clothing Full time

    **Pump up the JAM, Pump up your CAREER** **JAM is no ordinary Company. The words, conventional and average are not part of our** **vocabulary.** **It takes a front footed, passionate person to exceed in JAM. We love people that think** **out the box & who are able to bring the best out of other people whilst maintaining** **world class standards.** **So...