Service Technician

**SERVICE TECHNICIAN - JHB**

**R30 000 - R36 000 Basic plus company car, Medical Aid and Provident Fund**

Installing and Commissioning Equipment
- Assembling equipment and attachments.
- Connecting equipment to utilities provided by customers.
- Conducting tests to ensure that machinery is fully operational according to the manufacturer’s specifications.
- Conducting machine demonstrations with the product and customer’s operator/technical personnel.
- Introducing customer/technical personnel to the manufacturer’s operation and technical manuals, specifically the safety procedures.
- Emphasising the correct use of operating and technical manuals.
- Obtaining customer sign-off and returning relevant documentation for filing purposes.

Service and Maintenance
- Carrying out repairs and service to equipment at customer’s request.
- Upon completion of repairs and service, conduct tests, preferably with the product, to ensure job completion according to the requested service or repair.
- Demonstrating the machine operation to the customer and ensuring customer satisfaction.
- Obtaining customer sign-off on job cards/service sheets and returning documentation to the After Sales Coordinator for invoicing.

Administration
- Preparing quotations.
- Completing job sheets and service sheets.
- Preparing written reports on equipment if required.
- Ensuring that all spares and components used conform to the manufacturer’s specifications.
- Ensuring that all work carried out conforms to legislated safety regulations.

Quality Management
- Conform Quality Management documentation.
- Assist in auditing the Quality Management System.

**Minimum requirements**:

- Applicants must be qualified electricians with a nationally accepted qualification and with mechanical experience OR be qualified millwrights.
- Applicants must be able to communicate fluently in both English and Afrikaans and should have good communication skills.
- At least 5 years of proven, previous related experience in meat or food or similar machinery would be advantageous.
- Applicants must have a proven track record and contactable references.
- Applicants must have a valid driver’s license.
- Applicants must be willing to work overtime when required.
- Applicants must be prepared to spend time away from home (local and overseas).
- Applicants must be computer literate.
- Experience and/or knowledge of a Quality Management System e.g. ISO would be advantageous.
- The position requires an individual who is accurate, self-motivated, able to take initiative, and willing to learn and work under pressure.