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Ward Hostess
1 week ago
Ward Hostess for Malmesbury
**Location**: Malmesbury
**Position**: Ward Hostess
**Reports to**: Catering Manager / Ward Supervisor
**Department**: Catering Services
**Type**: Full-Time / Part-Time
**Job Summary**:
**Key Responsibilities**
**Patient Meal Service**:
- Deliver meals to patients in a timely and courteous manner.
- Assist patients in making menu selections based on dietary requirements and preferences.
- Ensure that meal trays are set up attractively and correctly.
**Communication**:
- Act as a liaison between patients and the catering department to relay special requests or concerns.
- Communicate effectively with nursing staff regarding patient dietary needs and restrictions.
**Quality Assurance**:
- Check meal trays for accuracy and presentation before delivery.
- Ensure that all meals comply with dietary restrictions and nutritional guidelines.
- Address and resolve any issues or complaints from patients regarding meal service.
**Hygiene and Safety**:
- Maintain high standards of cleanliness and hygiene in the meal service area.
- Follow all hospital policies and procedures related to food safety and infection control.
- Ensure that all food handling and storage practices comply with health and safety regulations.
**Administrative Duties**:
- Record meal orders and any special dietary requirements accurately.
- Keep accurate records of patient meal deliveries and any feedback received.
- Assist with inventory management and ordering of supplies as needed.
**Qualifications**:
- High school diploma or equivalent.
- Certificate in hospitality, food service, or a related field is a plus.
**Experience**:
- Previous experience in a food service or customer service role, preferably in a healthcare setting.
- Experience working in a hospital or healthcare environment is advantageous.
**Skills**:
- Excellent interpersonal and communication skills.
- Ability to work efficiently and effectively under pressure.
- Strong organizational and time-management skills.
- Attention to detail and a commitment to providing high-quality service.
**Personal Attributes**:
- Compassionate and patient-focused attitude.
- Professional and courteous demeanor.
- Ability to work as part of a team.
- Flexible and adaptable to changing environments and needs.
**Additional Requirements**:
- Ability to work shifts, including weekends and public holidays.
- Physical ability to stand for long periods and carry meal trays.
- Basic knowledge of dietary restrictions and nutritional guidelines.
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Ward Hostess
1 month ago
Malmesbury, South Africa Western Province Caterers Full time**Location**: Malmesbury **Position**: Ward Hostess **Reports to**: Catering Manager / Ward Supervisor **Department**: Catering Services **Type**: Full-Time / Part-Time **Job Summary**: **Key Responsibilities** **Patient Meal Service**: - Deliver meals to patients in a timely and courteous manner. - Assist patients in making menu selections based on...