Hybrid Account Manager

2 weeks ago

Cape Town, South Africa Job Crystal Full time

-South Africa, Northern Cape

***
- R20000 - R25000 Per Month

**Area**: South Africa, Northern Cape

**Sector**: Sales
Posted: 15 February 2024

**Job Details**:
A payment solutions provider is looking for a Hybrid Account Manager to develop business growth opportunities by actioning the strategic goals of the organization and delivering a premium class service to our customers and future and potential customers.

Location: Cape Town, WC OR Upington, NC.

**DUTIES & RESPONSIBILITIES, NOT LIMITED TO**:

- Consult, negotiate and make progress on deals across all our client’s products to the point of signing with decision makers/business owners
- Source viable opportunities to promote the client’s offering to secure required daily/weekly/monthly quote output and build a solid pipeline of opportunities with business owners/decision makers
- Focus on securing meetings (confirmed with the decision makers) where the business is currently in the market for a cash management solution
- Focus on securing meetings (confirmed with the decision makers) that is currently in contract with a competitor and should form part of your future dated pipeline
- Strive to understand your prospects business requirements to effectively provide the correct solution and negotiate past objections across our full product offering
- Sell our client’s end-to-end solution and the benefits thereof
- Build up a healthy pipeline of opportunity on the CRM system
- Bring in new business in line with the weekly/ monthly/ quarterly and annual targets agreed
- Manage & retain relationships with key industry influencers
- Grow one’s available opportunities via referral business events/tradeshows
- Understand the client’s offerings fully to best consult with your prospect base and ensure maximum client satisfaction once our product is converted.
- Assist in transferring the relationship post activation to the Account Manager/Hybrid managing the customer thereafter
- Manage prospects expectation post signing up a product
- Manage all activity and reporting via CRM and report server daily to effectively manage and secure your prospect base
- Managing and actioning ongoing promotions/campaigns/strategic decisions throughout the prospect base
- Keep the prospect base appraised of any changes or new product development/services within the Connect Group
- ADHOC requests as and when required

**REQUIREMENTS**
- Computer literacy
- Matric essential
- Customer service qualification advantageous.
- 3 or more years’ experience in sales and as an account manager

**Required Skills**:

- Strong customer service and interpersonal skills for dealing with different types of customers and clients
- Excellent verbal and written communication skills to communicate product ideas to clients
- Strong organizational skills and attention to detail
- South African Drivers’ License and own vehicle.
- Strong sales / cross-selling skills

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