Claim Administration

2 months ago


Pretoria, South Africa MyCalling Full time

Support administration services team to facilitate a timely and efficient response to members and others helping the department to meet internal and external service level and performance targets
- Ensure data integrity and completion of missing data with the CRM system where appropriate
- Effective management of electronic/paper files in line with GDPR regulations
- Build relationships with key stakeholders internally and externally to maximise operational effectiveness.
- Input into the ‘Academy’ and continued development of competency frameworks and learning material - identifying training requirements
- Provide cross departmental support where required to ensure KPIs are met and service standards are maintained



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