Medical Receptionist
1 day ago
An excellent opportunity has become available to join a specialist within the medical industry, as a Medical Receptionist / Secretary. The role is based in Cape Town.
**Requirements**:
***
- Matric
- Administration Qualification
- Familiarity with phone systems
- Managing a Medical Practice is essential
- Experience working on Exilir Live is essential
- Fluent in English and Afrikaans
- Reliable transport to the practice
**Responsibilities**:
- Serve patients by greeting and helping them, scheduling appointments, and maintaining records and accounts
- Billing, quoting, invoicing, creating estimates, statements, medical aid enquiries, month ends etc using Elixir Live (Med-E-Mass)
- Welcome patients and visitors in person or on the telephone, and answer or refer inquiries
- Optimise patients’ satisfaction, provide time and treatment room utilization by scheduling appointments in person or by telephone
- Keep patient appointments on schedule by managing the diary
- Dictation and typing of letters
- Management of the theatre bookings
- Put patients at ease by anticipating anxieties, answering questions and maintain the reception area
- Ensure treatment rooms are changed and clean for turnover of patients
- Maintain patient accounts by obtaining, recording and uploading personal and financial information using Goodnotes
- Obtain revenue by recording and updating financial information, recording and collecting patient charges, controlling credit extended to patients, filing, collecting and expediting third-party claims
- Maintain business office inventory and equipment by checking stock, anticipate supplies, placing and expedite orders from suppliers, verify receipt of supplies and schedule equipment service and repairs
- Maintain operations by following policies and procedures, reporting needed changes
- Making the doctor coffee and making sure essentials are stocked such as coffees, milk, etc.
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