Senior Waiter

7 months ago

Bantry Bay, South Africa HotelJobs.co.za Full time

Large Hotel in Bantry Bay is looking for a Senior Waiter to provide excellent service to ensure great customer satisfaction.

**Responsibilities**:

- Greet guests at assigned tables & ensure each guest has received a menu and wine list;
- Know all items on the menu & the basic ingredients and method of preparation of each;
- Ensure tables are set with linens, silverware & glasses;
- Take accurate food & drinks order, using the POS system and deliver within the specified time limits;
- Ensure that all orders are received timeously by bar & kitchen staff;
- Clears all dirty cutlery & crockery from the table once guests have finished using them;
- Offers desserts & coffee to guests
- Bill the guest correctly
- Ensure restaurant area, fixtures & fittings are clean & hygienic

**Requirements**:

- Grade 12;
- Preferably 5 years of previous waiter/waitress experience in a similar environment
- Basic knowledge of wine & surrounding wine regions
- Hands-on experience with cash register and ordering information system
- Basic math skills
- Excellent interpersonal
- & communication skills
- Strong customer service orientation and active listener
- Attentive and patience for customers
- Comfortable in dealing with very distinguished clientele
- Must be well-presented
- Flexibility and Accountability
- Enthusiastic personality.

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