Junior Systems Analyst

**Reference**: 9371 MLR
**Consultant**: Michelle le Roux

System Support
Provide first-level support for the following information systems: Dipar Datagear, Peopleflow, Hubdoc, Payspace, Syft, Power BI, Mesh, Xero, Approval Max, Sign now, Netcash, Picsa, and Microsoft 365,Jotform.
Troubleshoot and resolve system-related issues in a timely and efficient manner.
Maintain a detailed knowledge of each system to assist end-users effectively.
Training
Develop and deliver training programs and materials for employees to ensure they have a solid understanding of the systems they use.
Conduct regular training sessions and workshops to enhance system proficiency.
System Maintenance
Regularly update and maintain the information systems, ensuring they are up-to-date and secure.
Collaborate with IT and system administrators to implement patches, updates, and fixes.
Liaison with Service Providers lop a reporting dashboard for management across the business.
Documentation
Create and maintain comprehensive documentation for all supported systems, including user manuals and procedures.

**Qualifications**:
Bachelor’s degree in Information Technology, Computer Science, or a related field.
Strong analytical and problem-solving skills.
Excellent communication and interpersonal skills.
Ability to work independently and as part of a team.
Knowledge of the listed information systems is a plus.
Certification in relevant systems and technologies is desirable.
Power BI implementation and exposure.
Development experience in a backend and/or frontend environment.

**How to Apply**:
If you are already registered, please forward your CV and the relevant reference number to the consultant with whom you are currently registered in order to avoid duplicity on our system.