Sales Agent Vaps

3 months ago


Johannesburg, South Africa Sanlam Full time

**Who are we?**

**What will you do?**
- Responsible for contacting clients according to specified campaigns and scripts to query outstanding payments and escalate to the next level of collection if required. May provide customers with essential and information regarding products and services. Predictive dialling may be used when contacting the client. Provides quality service to external and internal customers by ensuring accuracy in recording of data.- Minimum Qualification Required- Grade 12 / Standard 10
- Tertiary qualification will be beneficial
- RE Certificate
- Fully FAIS Accredited
- Minimum Experience- 1 - 2 sales experience
- Deliverables- Self-managed.
- Well spoken.
- Active listening skills.
- Self-motivated.
- Adaptability.
- Quality orientated and organised
- Must be highly proficient in dealing with clients at all levels.
- Customer focus.
- Professionalism.
- Flexibility.
- Ability to multi-task and cope with pressure.
- Team player.
- Problem analysis and problem solving.
- Commitment to personal and team goals.
- Strong service, and problem-solving skills.

**Knowledge and Skills**
- Undertake Outbound Tele-Sales- Service inbound client queries, requests- Administration and processing- Quality, Compliance and Accreditation**Personal Attributes**
- Communicates effectively - Contributing dependently- Situational adaptability - Contributing dependently- Action orientated - Contributing dependently- Persuades - Contributing dependently**Build a successful career with us**
- We’re all about building strong, lasting relationships with our employees. We know that you have hopes for your future - your career, your personal development and of achieving great things. We pride ourselves in helping our employees to realise their worth. Through its five business clusters - Sanlam Fintech, Sanlam Life and Savings, Sanlam Investment Group, Sanlam Allianz, Santam, as well as MiWay and the Group Office - the group provides many opportunities for growth and development.**Core Competencies**
- Being resilient - Contributing dependently- Collaborates - Contributing dependently- Cultivates innovation - Contributing dependently- Customer focus - Contributing independently- Drives results - Contributing dependently**Our commitment to transformation**

At MiWay we believe in cultivating a positive and dynamic working environment that gives you freedom and opportunity to succeed. MiWay is committed to transformation and embracing diversity. This is what drives us to achieve a multicultural workplace with employment equity as a key goal to create an inclusive workforce, reflective of the demographics of our society.


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