Marketing Co-ordinator

**MAIN PURPOSE OF THE JOB**

In line with adumo’s purpose; to be a catalyst for Growth: Grow our customers, grow our communities, grow our continent and ultimately grow our people The Marketing Co-ordinator plays an instrumental role in supporting the initiatives of the marketing team across the adumo Group.

We’re looking for a confident, ambitious, self-starter, who’s eager to wear different hats and to further their marketing career in a fast paced and ever learning environment.

Here at adumo, our values are core to how we carry out our overall purpose and as well as the purpose within each job. Values are the handful of extraordinary attributes we as an organisation champion every moment, making up the fabric of who we are as adumo. They steer us to our True North. Many other worthy attributes exist that don’t make up adumo values, but these to us are simply non-negotiable - they’ll get you through the front door.

**KNOWLEDGE**
- Laws or regulations i.e., POPIA and advertising standards

**SKILLS**
- Administration skills
- Interpersonal/ Relationship Skills
- Planning and Organising Skills
- Communication Skills (Verbal and Written)

**LEADERSHIP**
- Integrity
- Action - orientation
- Professionalism
- Tenacity
- Assertive

**REQUIRED: EXPERIENCE & EDUCATION**

**Minimum**
- Marketing, Communications, Public Relations, Journalism or related degree, diploma or certificate
- Basic adobe
- Office 365
- Courses: Digital, Social Media, Strategy, Project management, communications
- Facebook, Instagram, WhatsApp

**Desired**
- Degree (NQF Level 7) in the field of Communications, Public Relations, Marketing, Journalism or related discipline.

**Ideal**
- Degree (NQF Level 7) in the field of Communications, Public Relations, Marketing, Journalism or related discipline.
- Prior experience in a similar role and in financial services or fintech

**KEY AREAS OF RESPONSIBILITY**
- Marketing Support
- Content writing - community management
- Design briefing - Manage traffic for
- Stakeholder management
- Administration
- Communication
- Negotiations
- Reporting & Analytics
- Budget Management
- High-level Excel and Microsoft
- Time management
- Market trends, research & comp analysis
- Digital agency management
- Customer relationship management

**Creative**
- Have a keen eye for design and trends
- Have excellent attention to detail
- Assist with coming up with creative executions across the portfolio

**Brand**
- Support the marketing team by adhering to the adumo Group Brand and company brands
- Support in rolling out the brand to both internal and external market
- Responding to comments and inbox messages
- Assisting in tracking leads
- Assist with Market research, trends and Comp analysis
- Assisting with admin for the team
- Processing of purchase requests and ensuring alignment to budget
- Activation support both internal and external (events, launches and the likes)
- Assisting with PR and media initiatives
- Reporting back on customer experiences and post analytics

**Customer (Internal & External)**
- Create and maintain productive relationships with internal and external clients by providing assistance
- Create understanding of the “real” vs “perceived” need through experience and expertise while complying with company policies, legislation, and regulation
- Keep the client informed about progress through written communication, telephone communication and/ or face to face meetings
- Build a positive image by always exceeding client expectations
- Always treat internal and external customers fairly, while being firm and ensuring that the aduHaus agency process is followed

**Community Management**
- Execute on the digital strategy with digital specialist
- Community Management - across online platforms
- Posting of social media posts
- Providing feedback on social media platforms