Ecommerce Operations Manager

6 months ago


Durban, South Africa Transsa Full time

Purpose of the role to meet our ecommerce operations demand.

Driving the ecommerce agenda within the account teams and operations.

You will look at total ecommerce performance, deliver on time and be pivotal in educating stakeholders and shaping the organisation that enables us to compete in the future. You will be external facing and partnering with our operations team to drive our learning and capability agenda cementing us with our customer within the reporting space. Internally you will work cross functionally with our operations teams, regional hubs and other CSD teams to grow our own capabilities in areas.

RESPONSIBILITIES - Drive capability & performance management.

Management of customers services.

Drive strategic partnerships with your operations to deliver on their capability.

Manage ecommerce agreements. Upskill others on ecommerce and drive change within the wider business.

Meeting with customer and presenting weekly and monthly key performance indicators.

Providing reporting and information to stakeholders.

**Job Types**: Full-time, Permanent

**Salary**: From R16 500,00 per month

**Education**:

- Diploma (preferred)



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