Wine Tutor

3 months ago

Cape Town, South Africa Hospitality Jobs Africa Full time

As a Wine Tutor, you will be responsible for conducting tutored wine tastings, leading cellar tours, and providing outstanding service that enhances guest satisfaction. This role requires a patient, personable, and enthusiastic individual with a passion for wine and the hospitality industry. You will play a crucial role in promoting wine sales, managing stock, and ensuring compliance with all relevant liquor regulations.
Set up and prepare the tasting area for guests.
Conduct engaging and informative tutored wine tastings.
Lead guests on cellar tours, sharing knowledge of the wine production process.
Ensure the presentation, quality, and temperature of all wines and beverages are correct.
Process wine orders through Capreo, Cape Ardor, and Aspiring Logistics.
Manage stock levels, including collection, re-stocking, and inventory control.
Minimize loss through breakage, waste, theft, and incorrect orders; document any losses.
Maintain strict tasting and portion control standards.
Conduct daily stock-takes of wine and beverages and complete stock movement sheets.
Promote and process wine sales, enhancing guest experience and maximizing revenue.
Adhere to the provisions and regulations of the Liquor Act (No. 59 of 2003) and other relevant regulations governing the sale of alcoholic beverages.
Grade 12 (Matric) qualification.
Own reliable transport.
Preferably 1-2 years of experience as a Wine Tutor or in a similar role.
In-depth knowledge of wines and the ability to communicate this effectively to guests.
A passion for wine and the hospitality industry.
Excellent interpersonal and communication skills.
Strong customer service orientation with the ability to interact professionally with distinguished clientele.
Must be well-presented and have a professional demeanour.
Willingness to work flexible hours and manage time effectively under pressure.
An enthusiastic personality and a positive attitude.
Between 3 - 5 Years

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