Trainee Agent

**Duties and Responsibilities**
- Routinely conducts inspections by visiting establishments so as to ensure that the collective agreement is maintained by the establishments in the assigned zones / areas.
- Identifies, advises and assists in correcting contraventions to the collective agreement.
- Improve communication regarding aspects of the collective agreement to all the establishments to promote healthy industrial relations within assigned zones / areas.
- Ensure that the member’s general awareness of the collective agreements is increased within assigned establishments / areas.
- Enforcement of the collective agreement by way of prescribed legal processes.
- Manages and schedules appointments with establishments in the assigned zones / areas.
- Promotes the benefits and functions of Motor Industry Bargaining Council to members and during inspections

**Knowledge/Experience/Skills/Requirements**
- Above average verbal and written communication and listening skills
- Ability to build strong effective relationships with all stakeholders, i.e. existing clients and potential clients as well as internal stakeholders, i.e. colleagues and management
- Must have good decision making and problem solving skills
- Must have good analytical skills with attention to detail
- Strong persuasion skills.
- Report writing skills.
- Good administration skills
- Good organizational and planning skills

**Qualifications**
- An appropriate Grade 12 certificate and/or equivalent academic qualification.
- Related Labour relations qualification
- 2 years solid sales experience (motor industry advantageous)
- At least 2 years solid experience with Labour Relations
- 1 year experience of the Bargaining Council Agreements.
- The ability to communicate in English is essential and be able to handle own correspondence.
- In possession of a current valid driver’s license and have 2 years driving experience.
- Successful completion of the Agents’ Examination, Parts I & II will be an advantage.
- Computer literacy (Word & Excel)
- Technical experience/knowledge in motor engineering and/or motor vehicle repairs advantageous.