Product Head: Treasury Management Solutions

3 months ago

Johannesburg, South Africa Nedbank Full time

**Job Purpose**
- Deliver on the overall client and product line strategy in a profitable way whilst owning the value creation in the end-to-end value chain of the product portfolio. Executes and leads the product commerciality by driving a digital culture shift through digitisation in a holistic manner in line with Cluster goals for Transactional Services and CIB.**Responsibilities**:
**Financial**:

- Manage and deliver on the product P&L to achieve the agreed financial objectives by driving sustainable growth, ownership and performance for product and Sales within Transactional Services and CIB
- Drive financial objectives supporting the organisational budgeting process through driving reporting and monitoring of organisational financial performance
- Drive, develop and manage client growth by identifying product opportunities to grow primary banker status, portfolio optimisation and ensuring commercialisation
- Manage the value chain health and profitability of all products within the portfolio
- Execute on the refund app for product & conduct root cause analysis and execution of remedial actions and development of preventative measures

**Customer**:

- Participate in client engagements to determine assist with sales, understanding client needs, and ensure product health and utilisation
- Responsible for product CVP and the end-to-end value chain to create seamless client experiences and innovative solutions around touch point optimisation with digital self service capability
- Deliver a world-class service by ensuring a client centric culture.

**Product management**:

- Drive a product vision with a long-term strategic framework across sector and client whilst incorporating product lifecycle management
- Drive the Digital first strategy creating cohesion between segment, channel and product
- Identify new innovation and product health opportunities to feed the program backlog
- Manage the product innovation funnel, including prioritisation, costs, timelines, complexity and Client Experience
- Participation in the planning ceremonies and execution ceremonies if required within the agile framework for cadence and value creation
- Drive excellence in strategy execution by integrating people, processes, management, systems and measurements
- Lead and influence collaboration across TS, cluster and juristic to achieve the distinctive client-centred strategy.

**Stakeholder Management**:

- Collaboration with stakeholders for commercialisation, compliance, people, technology, support, operationalisation, value management and servicing
- External & Internal stakeholder management through effective reporting and communication across Nedbank
- Responsible for vendor and partner collaboration and management
- Evaluate and analyse performance against Key Performance Indicators and provide insight on performance indicators to relevant stakeholders.
- Essential Qualifications- Matric / Grade 12 / National Senior Certificate
- Advanced Diplomas/National 1st Degrees
- Preferred Qualification- Professional Qualifications/Honour’s Degree
- Minimum Experience Level- 5 years experience in relevant or appropriate role in banking or financial services environment that has provided the types of exposure listed above.

**Technical / Professional Knowledge**
- Change management
- Client service management
- Communication Strategies
- Diversity management
- Employee training/development
- Financial Accounting Principles
- Organisational behaviour theory
- Principles of project management
- Strategic planning
- Management information and reporting principles, tools and mechanisms
- Behavioural Competencies- Building Partnerships
- Communication
- Customer Focus
- Decision Making
- Continuous Improvement
- Guiding Sales Opportunities

**Employment Equity Statement**
- Preference to be given to underrepresented groups- **_Please contact the Nedbank Recruiting Team at +27 860 555 566_

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