Clinical Sales Rep

**Company presentation**
A world leader in gases, technologies and services for Industry and Health, Air Liquide is present in **75 countries** with approximately 66,400 employees and serves more than 3.8 million customers and patients. Oxygen, nitrogen and hydrogen are essential small molecules for life, matter and energy. They embody Air Liquide’s scientific territory and have been at the core of the company’s activities since its creation in 1902.

Air Liquide’s ambition is to be a leader in its industry, deliver long term performance and contribute to sustainability - with a strong commitment to climate change and energy transition at the heart of its strategy.

**Entity and activity description**
Who we are
We are the South African subsidiary of Air Liquide Healthcare, a global leader in home healthcare services and medical gases. By providing medical products and services to South Africans in the continuum of care from hospital to home, we help protect vulnerable lives.For the last twenty years our large national network has been serving patients with oxygen and sleep apnea products and services across the country

Why we are here
All of us are vulnerable at some point in our lives, when our lives are at greater risk due to age or illness.Our purpose at VitalAire is to protect lives through innovative healthcare products, services and support.

**Responsibilities**
Sales Consultant is accountable for managing customer relationships to ensure customers receive value and Return on Investment from VitalAire products and services. Recognising opportunities for cross-selling and up-selling through regular contact, including face to face visits, and monitoring of Customer needs.
- Identifying opportunities and setting up meetings with relevant stakeholders.
- To educate and inform the doctors about VitalAire(VA) services, products and equipment.
- Organize group training with doctors and nursing staff and administration regarding marketing and sales documentation. Monitoring of patient compliance and reporting back to the prescribing doctors.
- Manage own territory, ability to travel country trips and monitor and research development and changes in assigned territories. Engage in continuous learning to exhibit a thorough understanding of VA products and solutions.
- Following up and monitoring customer queries and complaints through effective interdepartmental communication to ensure timeous resolution
- Conducting effective preparation for appointments and engaging in continuous research on customer needs and options, current market position, Industry opportunities and challenges
- Setting-up meetings with prospective customers to diagnose needs, create value and present solution offerings. Ensures profitability for VA and effective service delivery to customers.
- Contributing to monthly sales related reports and tracking sales performance against targets.
- Engaging in consistent research to build a thorough knowledge and understanding of territory, current industry, market and competitor trends and developments.

**Competencies and Profile** Educational requirements**
- Sales and Marketing Degree/Diploma
- Matric (Senior Certificate)

**Experience**
- 3 to 4 years previous sales experience in medical field
- Valid driver's license

**Knowledge and Know-how specific to the job**
- Operate autonomously
- Knowledge of strategic prospecting through cold calling, referrals and networking
- Knowledge of a consultative and diagnostic sales process
- Business acumen including knowledge of business sectors, current market and industry status
- Knowledge of new business development
- Knowledge of account management and post-sale relationship management
- Strong negotiation skill

Job Reference: AE00183