Contact Center Agent
3 months ago
Cold calling and sourcing of leads from the different databases - lead generating.
Work closely with the financial advisors and their team.
Schedule appointments for the financial advisor for new and existingbusiness.
Meet daily, weekly, and monthly targets.
Know how to speak and communicate with our target market of medicalprofessionals.
Make a noticeable contribution to new business revenue.
Experience
Computer literacy - especially outlook.
In-depth knowledge of our Company’s products and/or services.
Expertise in the customer service area we focus in, such as Wealth portfolio’s,short term insurance, Financial, and other areas of our business.
Adaptability and flexibility.
Comfortable working in fast-paced environment.
Troubleshooting skills, either basic or advanced, depending on the situation athand.
**Skills**:
Strong telephonic skills.
Great active listening skills.
Exceptional interpersonal and rapport building skills.
A patient and empathetic attitude.
Strong time management andorganizationalskills
Strong communication, both written and verbal.
Between 3 - 5 Years
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