Manager - Plenary Support

2 weeks ago


Cape Town, South Africa Western Cape Provincial Parliament Full time

**Why Us?**

The Plenary Support tribe is a team of dedicated professionals who offer comprehensive Plenary Support services to the organisation. The Plenary Support unit is seeking the services of a **Manager: Plenary Support** who meets the criteria below and can make a successful contribution to the mission of the Western Cape Provincial Parliament.

**Why You?**

The Manager: Plenary Support plays a crucial role in supporting the operations of the WCPP by contributing to the implementation of Plenary Support strategic and operational plans. The _Manager: Plenary Support_ will oversee the Plenary Support component with the aim of offering procedural and related support to the House, Presiding Officer, and Members.
- Managing the Plenary Support component.
- Providing procedural advice to the House, Presiding Officers, Members, and other relevant structures.
- Ensuring the record-keeping of House Proceedings and the drafting of House Papers.
- Offering procedural and administrative support to the Rules Committee.
- Managing NCOP Support and Liaison Services.

In this role, individuals will manage, plan, and prioritise tasks based on the overall direction provided by the Director: Parliamentary Support Services.

WCPP has adopted a hybrid working model; therefore, we seek individuals who are resilient, capable of self-management, and adept at dealing effectively with ambiguity.

**To be considered, you need to meet the following requirements**:

- Possess a minimum of a Bachelor's Degree in a relevant discipline (e.g., Law, Social Sciences, Political Science, Communication).
- Have a minimum of two years of Managerial experience, preferably acquired in a Parliamentary Environment.
- Demonstrated five years of experience in a Supervisory role, which includes competence in operational supervision and resource management (such as managing people and budgets).
- Hold five years of pertinent operational supervisory experience within a legislative environment (e.g., law-making, oversight, public participation, parliamentary processes, etc.), with prior experience in the legislative sector being advantageous.

**You will be a great fit if you possess the following skills and competencies**:

- Strategic management
- Financial management
- General management skills
- Technical and professional knowledge, with specific reference to knowledge of parliamentary procedures and the structure and functioning of a legislature
- Experience working with tight deadlines
- Strategic planning, implementation, monitoring, and evaluation
- Problem-solving and analysis
- People management and empowerment
- Knowledge and records management
- Understanding of legislative, oversight, public participation, and parliamentary processes and procedures
- Decision-making skills
- Judgment
- Strong verbal and written communication skills
- Report-writing skills
- Computer literacy
- Project management skills
- Organisational skills

**Primary duties of the Manager: Plenary Support encompass, but are not restricted to**:
**Strategic and Operational Management**
- Formulate and recommend strategies and objectives for the Section to the Chief Parliamentary Officer to ensure the attainment of strategic goals.
- Provide input into the Section's budget.
- Implement the Section's Operational Plan that aligns with the strategic plan.
- Regularly review and report to the Chief Parliamentary Officer on overall progress and results against operating and financial objectives, initiating improvement actions as needed.
- Keep the Chief Parliamentary Officer fully informed of all significant operational, financial, and other matters relevant to the Sections, including regulatory and policy developments.

**Management of Plenary Support Section**
- Manage Plenary Support.
- Ensure the timely production and quality of House documents as per agreed-upon timelines.
- Develop and review procedural guides prepared for Presiding Officers.
- Monitor and assess the production of procedural manuals, updating them annually or as required.
- Ensure the quarterly production of the Digest of Rulings.
- Oversee ongoing training for MPPs on procedural matters in accordance with the agreed training program.
- Manage the preparation of considered rulings as needed.
- Provide procedural advice to presiding officers.
- Manage the provision of a parliamentary questions service to Members.
- Ensure the prompt communication of House resolutions to relevant stakeholders.
- Oversee procedural research on parliamentary procedures and topics under consideration.
- Regularly assess the relevance of the Standing Rules, conducting evaluations annually or as necessary.
- Manage the provision and administration of interpreting services.
- Monitor and assess inputs of Sections on the website on a monthly basis.

**Financial**
- Adhere to the AO's procurement system, approving transactions as per delegation.
- Ensure sound financial management, including input into the budget process, ma


  • IT Support Manager

    Found in: Talent ZA 2A C2 - 2 weeks ago


    Cape Town, South Africa Insphired Full time

    Responsibilities:Oversee and support the IT team and Client Liaison Managers, ensuring the timely and accurate delivery of daily requirements.Manage all administration of the IT Department.Oversee and schedule technicians for installations and site visits.Monitor stock distribution and ensure only required equipment leaves the department.Ensure regular...


  • Cape Town, South Africa ADvTECH Support Office Full time

    **Overall Purpose of the Job** Under the supervision of the Head: Academic Operations and the Deputy Head: Academic Operations, the Senior Customer Relations Officer is responsible for ensuring that all student queries related to all aspects of the student experience are dealt with timeously and effectively by the Customer Relations Centre in line with the...


  • Cape Town, South Africa ADvTECH Support Office Full time

    **Overall Purpose of the Job** Under the supervision of the Head: Academic Operations and the Deputy Head: Academic Operations, the Senior Customer Relations Officer is responsible for ensuring that all student queries related to all aspects of the student experience are dealt with timeously and effectively by the Customer Relations Centre in line with the...


  • Cape Town, South Africa The Red Fox Full time

    **The Company**:The Red Fox **Role Name**: Customer Support Manager **Location**: Noordhoek, Cape Town **Role summary** The Red Fox, an enterprising contributor in the sports betting industry, provides targeted marketing and operational support for two unique brands. With one brand enjoying established success and the other a burgeoning player in the...

  • Technical Support Manager

    Found in: Talent ZA C2 - 22 hours ago


    Cape Town, South Africa Hire Resolve Full time

    Hire Resolve is currently seeking a highly skilled and motivated Technical Support Manager to join our client's team at their offices in Cape Town. As a Technical Support Manager, you will be responsible for leading and managing a team of technical support engineers, ensuring the highest level of support. Responsibilities: Manage and lead a team of technical...

  • DIvisional Manager: Student Support

    Found in: beBee jobs ZA - 1 week ago


    Cape Town, Western Cape, South Africa NSFAS Full time

    NSFAS's job vacancy, Career and RecruitmentJob title : DIvisional Manager: Student Support jobs in Western CapeJob Location : Western Cape, Cape TownDeadline : May 11, 2024Quick Recommended LinksJobs by LocationJob by industries Vacancy No 05 of 2024/25 POSITION OVERVIEW:Develop, monitor, and maintain NSFAS policies, operation plans, systems and procedures...

  • Support Manager Operations

    Found in: Talent ZA C2 - 5 days ago


    Cape Town, South Africa Sanlam Full time

    Who are we? The Sanlam Retail Affluent business (SRA) is dedicated to empower South Africans in the middle- and upper-income segments to be financially confident, secure and prosperous. With deep client understanding and a focus on excellence in technology, client and intermediary experiences, SRA delivers financial solutions including comprehensive...

  • DIvisional Manager: Student Support

    Found in: beBee S ZA - 3 weeks ago


    Western Cape, Cape Town, South Africa NSFAS Full time

    NSFAS’s job vacancy, Career and Recruitment Job title : DIvisional Manager: Student Support jobs in Western Cape Job Location : Western Cape, Cape Town Deadline : May 11, 2024 Quick Recommended Links Jobs by Location Job by industries Vacancy No 05 of 2024/25  POSITION OVERVIEW: Develop, monitor, and maintain NSFAS policies, operation plans,...

  • DIvisional Manager: Student Support

    Found in: beBee S ZA - 3 weeks ago


    Western Cape, Cape Town, South Africa NSFAS Full time

    NSFAS’s job vacancy, Career and Recruitment Job title : DIvisional Manager: Student Support jobs in Western Cape Job Location : Western Cape, Cape Town Deadline : May 11, 2024 Quick Recommended Links Jobs by Location Job by industries Vacancy No 05 of 2024/25  POSITION OVERVIEW: Develop, monitor, and maintain NSFAS policies, operation plans,...


  • Cape Town, South Africa CyberIAM Holdings Full time

    **Managed Service Support Intern**: Click to Apply **Role Summary** CyberIAM is a fast-growing, highly reputable Cyber Security Company that specialises in Identity Access Management and Privileged Access Management. At CyberIAM, we work with some of the largest organisations in the world ranging from Global Banks, Law Enforcement, Retail, Insurance,...

  • Support Consultant

    18 hours ago


    Cape Town, South Africa Isilumko Staffing Full time

    Support Consultant ERP - Stock Management system Telephonic support System testing Stock control / management systems experience Finance background Admin - follow processes, prioritize

  • Desktop Support

    6 days ago


    Cape Town, South Africa binaryworks Full time

    **Desktop Support Engineer with 2 years experience** We are looking to hire a skilled desktop support engineer to assist our clients with computer hardware and software issues. You will be required to work on-site or via remote connection and assist with hardware installations, software upgrades, systems integrations, and basic IT-related issues. To ensure...


  • Cape Town, South Africa SACAP Full time

    SACAP (The South African College of Applied Psychology) is the leading independent provider of accredited Psychology, Counselling, Human Resource Management, Business Management and Social Work qualifications, with all courses grounded in psychology. We have campuses in Cape Town, Durban, Johannesburg, Pretoria and Online. The Academic Support Manager is...

  • IT Support Technician

    Found in: Talent ZA C2 - 2 weeks ago


    Cape Town, South Africa Banxso Full time

    JOB SPECIFICATION: IT SUPPORT TECHNICIANWe are seeking a highly skilled IT Support Technician to join our team. The successful candidate will be responsible for providing technical assistance and desktop support to our internal users, ensuring that all IT systems are running smoothly and efficiently.This position is also responsible for executing planned...

  • Support Consultant

    Found in: Talent ZA C2 - 2 weeks ago


    Cape Town, South Africa Ditto Hire Full time

    Join the future of work!Ditto Hire is a technology company offering staffing firms and hiring managers best-in-class recruitment software to help them find, manage, market and place top candidates. We are currently looking for a Support Consultant to help us service growing our customer base. If you are ready to go to the moon, Ditto Hire is the company to...

  • IT Support

    2 days ago


    Cape Town, South Africa PKF Cape Town (Bellville and Stellenbosch) Full time

    PKF Cape Town is currently looking for an IT Support & IT Systems Support technician to join their growing team! **Requirements**: - MCSE qualification. - Any data governance experience is a good addition. - 3 Years Minimum work experience at a reputable Managed services provider, Firm, or Company in the field of IT support or IT systems engineer - Solid...

  • IT Support Technician

    Found in: beBee jobs ZA - 1 week ago


    Cape Town, Western Cape, South Africa Vantage Debt Management Full time

    Vantage Debt Management's job vacancy, Career and RecruitmentJob title : IT Support Technician (Western Cape) jobs in Western CapeJob Location : Western Cape, Deadline : April 20, 2024Quick Recommended LinksJobs by LocationJob by industries DescriptionKey Responsibilities:Monitoring and management of company firewall and network devicesProvide on-site &...

  • Senior Support Engineer

    Found in: Talent ZA C2 - 2 weeks ago


    Cape Town, South Africa Datacentrix Full time

    Responsibilities : General Microsoft Server incident and service request support Assist with escalations from 1st and 2nd line support engineers Preventative maintenance (Patch management) Device hardening and vulnerability management Backup management Antivirus management Technologies include (but not limited to): Cloud Services: Azure &...

  • ICT Manager: Classroom Support Services

    Found in: Talent ZA 2A C2 - 2 weeks ago


    Cape Town, South Africa Planet10 Full time

    We have an opportunity for an ICT Manager: Classroom Support Services. The Role is responsible for designing, maintaining, managing and supporting educational technology services, such as lecture recording and technologies in classrooms.  A relevant tertiary qualification (NQF 6 or higher).A minimum of 6 years’ experience in an ICT or AV...

  • ICT Manager: Classroom Support Services

    Found in: Whatjobs ZA C2 - 5 days ago


    Cape Town, South Africa Planet10 Full time

    We have an opportunity for an ICT Manager: Classroom Support Services. The Role is responsible for designing, maintaining, managing and supporting educational technology services, such as lecture recording and technologies in classrooms.     A relevant tertiary qualification (NQF 6 or higher). A minimum of 6 years’ experience in an ICT or AV...