Head Butler

Head Butler

The Head Butler will collaborate closely with the butler team to ensure an exceptional guest experience in all food and beverage services. This role involves managing the butler team effectively, offering training and support as needed. The Head Butler will also work in partnership with the kitchen to oversee and enhance the dining experience for guests at the lodge.

Duties and responsibilities:

- Manage overall guest service experience in the camp, ensuring that high standards are maintained
- Provide full-service functionality to guests; ensuring you are present for all mealtimes until guests

are finished.
- Be accountable for all service-related stock consumption and stock takes, including service related

items such as cutlery & crockery
- Interact with guests and ensure you collect all personal preferences and relevant information,

using this to tailor make their experience.
- Provide feedback to relevant management on any issues noticed by yourself or the guests
- Well spoken & presented
- Good guest interaction

Qualifications / Experience
- At least 2 years previous Head Butler experience in a 4- or 5-star environment (Essential)
- Good understanding of 5-star establishments
- Knowledge of the highest level of F&B customer service in a luxury environment.
- Sound wine, cocktail, food knowledge preferred
- Sound knowledge when it comes to dietary requirements/preferences
- Must be able to work in a fast-paced environment and have a passion for working with people.

Remuneration and Benefits

Salary on offer is R8 000 - R9 000. Benefits include provident fund at 7.5%, and option to join the company medical aid. Meals, accommodation, and uniform will be provided.

If you don't get feedback within & working days, please consider your CV as not shortlisted.