Business Intelligence Manager

3 weeks ago


Johannesburg, South Africa Zoetis Full time

**Overall purpose**
- commerce, Sales Cloud, Service Cloud, CPQ, Marketing Cloud, and Pitcher. This role is an integral part of the digital strategy and transformation as data insights in areas such as commercial operations, sales and marketing, customer marketing, senior management, empowers business decisions and support / fosters a business partnership with our customers. Develop and publish customized dashboards, reports to support the local business requirements. This role is responsible for developing, maintaining, and demonstrating an in-depth understanding of current and potential business information, providing the business with the supporting analysis, modelling, and reports to support strategic business decisions.

Organizational Relationships Commercial Operations Lead

**Key Responsibilities**
- Manage and drive the digital and data team to meet the strategic objectives of the business
- Develop and maintain system operational procedures to support data integrity.
- Executing processes for monitoring, maintaining, improving, and restoring quality in our database.
- Information management and establishing guidelines and standards across platforms to ensure integrity across systems,
- Information Systems Management and oversight
- Co-ordinate support from Zoetis Technical & Digital (ZTD) on projects with data and digital team.
- Training and Onboarding on all platforms
- Project Management, a high level of contribution made to all cross-functional company projects.
- Data Quality & Integrity, build confidence in data insights across the business.
- EDI platform management and e-commerce support

**Reporting Structure**

Reports to: Commercial Operations Lead Number of direct reports: 1



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