Senior Systems Analyst

KwaZulu Natal, KZN - North Coast
- (Negotiable)

Ballito - A global company within the fuel, oil and gas industry is seeking a Senior Systems Analyst.

This role will be responsible for the companies’ communications, maintenance, reliability, support and continuation of operations within the group.

**Requirements**:

- Grade 12/Matric
- Degree or Diploma in IT with relevant IT certifications
- CompTIA Network+ or CCNA advantageous
- Minimum 7 years’ experience in IT Analyst or Administration field
- Working knowledge of Azure administration or AWS equivalent.
- Working knowledge of MS Office and Windows 365.
- Knowledge of Windows 10 and Windows 11.
- Working knowledge of Microsoft server and services such as Active Directory, DNS and DHCP
- Proactive troubleshooting skills
- Impeccable verbal and written communication skills.
- Well organised.
- Very good time and priority management skills.
- Working knowledge of SharePoint and basic web design.
- Working knowledge of Cisco firewall/switches.
- Working knowledge with Microsoft PowerApps.
- Knowledge of Microsoft Teams Phone Systems.
- Any type of development and programming an advantage
- CMD, PowerShell scripting advantageous

**Duties and Responsibilities**:

- Ensure all systems are operational, adequately monitored and maintained
- Provide day to day end-user support
- Troubleshoot any ad hoc IT issues
- Monitor, manage and actively patch servers and workstations
- Periodically review server logs for potential problems
- Adhere to IT framework and policies in accordance to Group standard
- Manage and monitor fax, print and copier services and facilitate daily operations
- Support internal stakeholders and manage third party vendors
- Understand the business functions and improve IT processes
- Conduct staff training when necessary
- Participate and manage project rollouts
- Manage external vendors, monitoring SLA
- Ensure outsourced services are in-line with Service Level Agreement
- Perform IT reviews and assessment of procedures and controls
- Create and maintain documentation on IT manuals and procedures
- Implement and manage new processes
- Prepare regular and ad hoc systems reports
- Ensure efficiency in responding to and fixing user problems.
- General desktop support: Printing setups. Office and Application support
- Creating users, resetting passwords, access levels, file interface validation, etc.) across all clients.
- Remotely manage South African office IT operations and support end-users
- Manage telecommunication (ISP, fixed line and mobile) services and track data roaming usage
- Facilities: manage third party office maintenance

**IMPORTANT NOTICE**

**I hereby consent for Talented Recruitment to process my personal information as part of the recruitment process. Talented Recruitment shall take all reasonable measures to protect the personal information of applicants and for the purpose of this disclaimer “personal information” shall be defined as detailed in the Protection of Personal Information Act, Act 4 of 2013 (“POPIA”).**
- For more information please contact:

- Lauren Pissarra