CRM Data Analyst
1 day ago
CRM Data Analyst
- promote **effective data and information management** throughout the Gaming Group
- Assist the Group CRM Manager to maintain and grow quality patron visits, utilizing the Gaming Database to **analyse patron data, highlight opportunities and make recommendations** on CRM initiatives.
- Collaborate with Casino Properties to ensure **efficient communication** towards effective CRM Campaigns based on Group learning and best practice.
- Contribute to the adherence of **POPIA and related data compliance**, ensuring business and stakeholder awareness around risk.
- learn continually about **CRM innovations** and best practice on data management standards
- Work as part of a team or individually to deliver highly **effective CRM** across business **reducing monetary risk and increasing ROI** consistently and accurately.
Grade 12 (NQF 4); Bachelor’s Degree or similar relevant qualifications; Verbal and written English Skills and Numeracy skills (NQF 4); Computer literacy (NQF 3); at least 5 years in a gaming or data role; experience and broad knowledge of CRM and processes. Sound knowledge of gaming systems and experience in a Casino environment would be advantageous.
**Job Type**: Permanent
**Salary**: R28,000.00 - R31,800.00 per month
COVID-19 considerations:
Yes
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