Logistics Manager

2 weeks ago

Johannesburg, South Africa Signal Hill Products Full time

**Signal Hill Products is looking for a Logistics Manager**

**Position/Title: Logistics Manager South Africa**
**Reports To: Managing Director**
**Function: Logistics**
**Area: Sales & Distribution**
**Number of Reports 6**

**Overall Responsibility**:
**Focus Area 1- RTM & Logistics Strategy Development**
- Develop and implement an effective and efficient SHP - RTM and logistics strategy

**Secondary Distribution & 3rd PL Supplier Management**
- Ensure accurate and on-time in full order fulfilment by logistics dept.
- Develop and maintain strong partnerships with third-party logistics (3PL) suppliers i.e. Liqour Runners etc.
- Monitor supplier performance, including service quality, on-time delivery, and compliance with contractual agreements.
- Collaborate with suppliers to identify areas for improvement and implement corrective actions.
- Conduct regular supplier SLA reviews and escalate where needed to ensure compliance and competitiveness.
- Manage supplier contracts, negotiations and ongoing relationship management.

**Primary Distribution & Direct Ship**
- Ensuring SHP Direct Ship targets and customer service levels met
- Getting results through active engagement with internal teams i.e. planning, trade marketing, RAMs, telesales etc.
- Developing a co-loading capability (ie. optimising partial direct ship / mechanised loads)
- Ensure transportation routes, carrier selection, and modes of transportation are optimised.
- Ensure PD plans are met - monitoring performance and identify improvement opportunities
- Oversee the management of logistics contracts, including transportation, warehousing, and other relevant agreements.

**Customer Service**:

- Develop and maintain Distribution TSP
- Implement and monitor customer service metrics to evaluate performance and identify areas for improvement.
- Lead customer service initiatives to ensure high levels of customer satisfaction.
- Establish and maintain strong relationships with key customers, addressing any concerns or issues promptly.
- Ensure processes in place to resolve customer complaints timeously

**Productivity & Cost Management**:

- Meeting logistics costs against budgets and targets by mode - Ie. Direct Ship, Mech Handling, Crew
- Monitor key performance indicators (KPIs) to assess operational performance and identify areas for improvement.
- Annual Liquor Runners and logistics contract negotiations.
- Collaborate with finance team to develop and manage logistics budgets.
- Management ,tracking and reporting of SHP inventory including CHEP.
- Develop and implement “ways of working” to streamline logistics processes and improve productivity.

**People and Team Effectiveness**
- Build and lead a high-performing logistics team, fostering a culture of engagement and excellence.
- Building team capacity and capability - through coaching and individual development
- Talent and people cover management - ensuring key positions are filled with backup plans and people in place

**Requirements of the Role**
- Bachelor's degree in logistics, supply chain management, engineering or a related field.
- Proven management experience in logistics operations within the Liquor Industry
- Familiarity with 3PL supplier management
- Excellent colaboration and communication skills, both written and verbal.
- Proficiency in Microsoft Excel /logistics management software and tools.
- Ability to work under pressure, managing multiple projects simultaneously and meet deadlines.
- Strong, energetic leadership - getting results through people.

**Preferred Skills/Competencies**
- **This position requires strong self motivated leader, an ability to proactively identify and solve problems and getting results through people and suppliers. A deep understanding of logistics and a passion for excellence and continuous improvement is key.**

**Job Type**: Permanent

**Salary**: From R2.00 per month

Ability to commute/relocate:

- Cape Town, Western Cape: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- logistics: 1 year (preferred)

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