Cash Office Supervisor

Key Performance Areas:

- Ensure that the Cashier area is maintained in accordance with Company policies and procedures
- Ensure cashier equipment and tools are clean and in good working order.
- Ensure till points are cleaned before and the end of each shift.
- Report any issues to the relevant Manager.
- Ensure tills are prepared for daily activities.
- Ensure front end area is neat and tidy.
- Ensure that back shopping is cleared by the end of each shift.
- Ensure Cashiers follow Company policies and procedures
- Supervise that work is completed to expectations and on time.
- Ensure that each cashier has adequate change available for the day.
- Assist with refunds and exchanges at the tills.
- Carry out voids, refunds or suspending transactions.
- Monitor and control cashier shortages & overages.
- Inform the relevant department of invalid bar codes or bar codes that do not scan.
- Order change from the bank as required.
- Check change in advance and ensure that there is adequate change available for the next two days.
- Responsible for the cash office float assigned to them
- Manage individual and team outputs so that performance and development needs can be identified to develop competence.
- Ensure standards of performance are clearly defined, communicated, and recorded where necessary.
- Continuously assess and monitor that development plans are agreed and implemented to address continuous improvement.
- The team is motivated towards continuous improvement and achievement of benchmark standards.
- Team members are treated in line with Build IT values and ethical guidelines

**Requirements**:

- Matric
- Relevant experience
- Business Management/Accounting Diploma
- 1-2 years’ experience in Cash Office/Front End

**Job Types**: Full-time, Permanent

**Salary**: R8,000.00 - R14,000.00 per month

Ability to commute/relocate:

- Melmoth, KwaZulu-Natal: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- Cash Office: 2 years (required)