Workshop Fore Man

**Workshop Fore Man - Sandton / Bryanston area**

**(Detailed CV with ID and contactable references a MUST)**

**Background checks will be done**

**WORKSHOP FORE MAN**

**MAIN PURPOSE OF JOB**:

- To ensure service and repair are carried out to the highest standard of quality possible to ensure customer satisfaction.
- To ensure efficient use of material, equipment, and labour resources.
- To control and supervise staff in the use of equipment and tools to effect repair and diagnosis of vehicle faults and service to vehicles.

**RELATIONSHIPS AND PERSONAL ACTIVITIES**:

- Directly responsible to the Service Manager.
- Responsible for technicians, apprentices, workshop cleaner/s, wash-bay staff, diagnostic and repair equipment, tools, gauges and measuring equipment.
- Relationships with customers, company staff, manufacturer’s representatives and other representatives’, Health and Safety Officials and training authorities.

**OBJECTIVES AND KEY TASKS**
**Improved profitability**:

- To ensure maximum effective use of equipment and labour ensuring high productivity output.
- To ensure all chargeable materials are recorded on job cards for invoicing.
- To ensure minimum wastage of consumable materials.

**Customer Satisfaction**:

- To ensure a customer satisfying level of service and repair quality.
- To ensure vehicles cleanliness is maintained during service and repair.

**Health and Safety**:

- To ensure staff take all precautions necessary to effect health and safety in the workshop.
- To ensure customers are protected from any possible dangers or hazards in the workshop.

**LIMITS OF AUTHORITY**:

- Capital expenditure: No purchasing authority.
- Operational expenditure: To procure equipment and tools necessary for the efficient running of the workshop, with the written authority of the Service Manager.
- No staff appointment or dismissal authority.
- To discipline workshop staff on routine matters.

**MAIN JOB FUNCTIONS**:
**Staff**:

- To ensure staffs are trained to enable high levels of quality and efficiency.
- To ensure jobs are fairly and correctly allocated to technicians.
- To supervise tests and ensure correct use of equipment and document security.
- Cross departmental disciplines.
- To ensure all repair orders are correctly costed, operational numbers and defect codes are forwarded to the costing office for pricing.
- Maintain reasonable control over sublet suppliers, using competent suppliers at the best costing and who can provide timeous delivery.

**Security**:

- Ensure customer’s property is secure.
- Ensure all materials and parts drawn from the Parts Department are accounted for.
- Ensure all equipment and documentation and materials are accounted for.

**Administration**:

- To ensure progress of jobs through workshop.
- To authorise consumable and internal parts requisitions.
- To authorise non-productive time spent on vehicles or in the workshop.
- To ensure health and safety procedures are observed and always maintained.
- To circulate new and up to date manuals and literature for new vehicles or techniques.
- Add fixed rate units to all job cards before submission to the costing and claims department.
- Workshop Controlling.

**EXPERIENCE AND QUALIFICATIONS**:

- The ability to supervise a labour workforce.
- The ability to assess and report on staff performance.
- The ability to discuss and negotiate agreeable solutions to customer problems.
- The ability to maintain personal technical knowledge and skills.

For more information please contact:

- Yolandi Loock