Service Administrator

**SERVICE ADMINISTRATOR - DURBAN - R15000 to R17000 CTC max.**

We are currently recruiting for a **SERVICE ADMINISTRATOR for a National Catering Equipment Supply company based in Durban **to effectively record customer calls and timeous response to customer queries. Accurate completion of job cards, costing and closing thereof.

**MAIN RESPONSIBILITIES**:

- Ensure all Service calls are attended to and accurately logged.
- Ensure job cards are opened for all customer calls.
- Accurate capturing and completion of all job cards, system and manual.
- Continuous follow up on open job cards and obtaining of outstanding information.
- Ensure spares is transferred to correct technician for costing.
- Ensure warranty equipment is clearly marked and credit is passed where required.
- Ensure Technician hours, labour rates and travelling time is accurately recorded.
- Accurate and timeous completion of all Work Estimates.
- Constant follow up on work estimates and follow through.
- Ensure that spares are available for repairs. Timeous ordering of spares and follow up on outstanding orders.
- Any reports as and when required.
- Managing of Technicians and Service schedule

MINIMUM REQUIREMENTS:

- Excellent communication skills, both oral and written.
- Computer literate in office programs, working knowledge of spreadsheets.
- Syspro experience
- Good planning and organizing skills.
- Team orientated.
- Ability to function under pressure.
- Attention to detail.

Please send updated CV in WORD together with a recent, professional head and shoulders photograph, current salary and recent references.

*PLEASE DO NOT APPLY IF YOU DO NOT HAVE THE REQUIRED EXPERIENCE*

WHILST WE DO OUR BEST TO REPLY TO EACH APPLICATION, NON-COMPLIANCE WITH THE ABOVE REQUIREMENTS MAY BE CAUSE FOR OUR NON-RESPONSE

**Salary**: R15,000.00 - R17,000.00 per month