Operations Specialist
4 months ago
Responsibilities include optimisation, maintenance and setup of the company's computer information systems and IT / Network infrastructure. To collaborating with the technology development team and users to enhance system performance and completing of development projects on time. To support the employees on any hardware and software related issues Must have demonstrate extensive experience in Computer Information’s systems and networking development and maintenance. Outstanding Operations Specialists keep up with advancements in the field and promote technological innovation at their companies.
**Key responsibilities**:
Performing analyses on Internal IT Infrastructure and Information Systems efficiency and integration.
Reporting to management on IT Infrastructure and Information Systems development, implementation, and progress.
Collaborating with development teams and departments, as well as incorporating user feedback.
Ensuring IT Infrastructure and Information Systems innovation and implementation.
Managing support teams and evaluating performance metrics.
Overseeing IT Infrastructure and Information Systems user-testing and adjustments.
Ensuring that products and services are delivered on time and within budget.
Managing software and hardware installations and upgrades.
Monitor day-to-day operations, reports on performance, and recommend actionable improvements when necessary
Order IT supplies and manage License and asset inventory, coordinating with accounting and finance departments to adhere to budget
Create IT related procedures and protocols
Maintaining computer network infrastructure and ensuring network security.
**Department**: Software Development
Maintain, install and Administrate Database infrastructure
Identify, investigate, propose/recommend, install any IT support ore reporting or other requested Software
Maintain company IT related Policies and Procedures
**Required Experience**:
A bachelor's degree in computer information systems, management information systems, or similar.
Extensive experience in technical management, preferably in a related industry.
Advanced knowledge of IT Infrastructure and Information Systems innovation and integration.
Ability to manage IT support teams.
Familiarity with database queries.
Knowledge of database design and theories.
Ability to work with data architects and other IT specialist to set up, maintain and monitor data networks.
Knowledge of database structure languages, such as SQL or SQL/PSM.
Experience with server installation and maintenance.
Familiarity with database management best practices.
Has a full understanding of the IT SDLC.
Experience in ITIL and AGILE Methodologies advantageous.
Ability to diagnose faults, incidents, and problems, and implement required changes.
Ensuring optimal hardware and software functionality, as well as network security.
Exceptional communication and interpersonal skills.
At Least 5 years’ experience working and maintaining, installing, customising and optimising
Databases (SQL, MySQL, Oracle).
At Least 3 years’ experience working and maintaining, installing, customising and optimising
Linux servers.
Between 5 - 7 Years
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