Surveillance Control Room Operator

2 weeks ago


Kenilworth, South Africa Golden Arrow Bus Services Full time

The Surveillance Control Room Operator is responsible for protecting the assets and interests of Cape Racing sites and premises by monitoring all guests, visitors, employees, and contractors. CCTV Systems and other electronic security equipment are used to ensure compliance with all laws, policies, rules and regulations.

The Surveillance Control Room Operator must ensure that all these systems are best used to protect our properties. The Control Room Operator will report to the Control Room Manager.

Key Responsibilities
- Use of CCTV surveillance system and other electronic equipment to monitor activities on all sites.
- Responding to alarm and panic signals from various sites and locations.
- Deal with all incidents & emergencies within laid down response and escalation procedures.
- Surveillance (CCTV) Audits of Security Guarding Functions.
- Surveillance (CCTV) Audits of Betting Operations.
- Record and report on any breaches of company procedures or rules and regulations
- Review CCTV footage to obtain information and gather useful evidence.
- Regular health checks on all electronic security equipment.
- Daily reporting in line with operational requirements.

Key Competencies:

- 2 -3 years’ experience in a similar role would be advantageous.
- Observant with exceptional attention to detail.
- Above average report writing skills.
- Good problem-solving skills.
- Ability to monitor information feeds from multiple sources concurrently.
- Excellent verbal and written communication skills.
- Computer literate (MS office suite).
- Physically able to walk up and down stairs.

Required Qualifications:

- High school education or equivalent, Grade 12.
- Registered with PSIRA, Grade C.

Required Experience:

- Gaming surveillance experience.
- Gaming floor security experience.
- Working knowledge of CCTV systems in a control room environment.
- Experience with control room alarm monitoring software.

**Job Types**: Full-time, Permanent


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