Customer Service Associate
2 months ago
**Job Title**: Virtual Assistant - Customer Service Associate (Lettings & Sales)
**Location**: Remote
Are you passionate about property and eager to be part of a dynamic team? We are looking for a Customer Service Associate to support our client's growing property company in lettings and sales based in the UK.
**Key Responsibilities**:
- Schedule and coordinate property viewings, ensuring efficient use of time for both clients and agents
- Manage incoming calls, providing exceptional customer service and addressing inquiries
- Assist with sales progression by maintaining communication with clients and stakeholders
- Contribute to the acquisition of new properties through effective scouting and market research
- Support landlords and tenants throughout the lettings process, ensuring all documentation is completed accurately
- Prepare property listings and marketing materials to attract potential tenants and buyers
- Collaborate with the team to achieve sales and lettings targets, sharing insights and strategies
**Qualifications**:
- Proven sales experience is essential (property or related fields is a bonus)
- Strong communication and interpersonal skills with a customer-focused mindset
- A positive attitude and a willingness to learn and adapt
- Ability to thrive in a fast-paced environment and manage multiple tasks simultaneously
**What We Offer**:
- Comprehensive training and development opportunities
- A supportive and collaborative team environment
- Clear pathways for growth and advancement within the company
**Hardware Requirements**:
- Own computer or laptop
- ADSL/Fibre line
- Headphones for use with our VOIP system
- Antivirus installed
- UPS/Backup battery for load shedding
**WORKING HOURS**:
**Between 09:00 - 18:00 UK Time and alternative Saturdays**
**Job Types**: Full-time, Part-time
Pay: R20 000,00 - R25 000,00 per month
Expected hours: 160 per week
**Experience**:
- sales: 3 years (required)
Application Deadline: 2024/10/21
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