Transport Performance Analyst

4 weeks ago

Johannesburg, South Africa Puma Energy Full time

Main Purpose:
Ensure all exceptions to the normal scheduling process flow are dealt with on time to avoid process blockage.

Support the schedulers in executing the daily trip planning.

Guarantee efficiency in operations and HSSE while ensuring the best satisfaction of internal suppliers and customers with cost effectiveness

Liaise with transporters and other internal and external stakeholders to ensure operational excellence.

Knowledge Skills and Abilities, Key Responsibilities:
KEY RESPONSIBILITIES

Contracts Management
- Monitor transporters’ performances, including OTIF deliveries and report to management.
- Maintain and update the fleet list in the relevant systems.
- Maintain and update rates in Wind MS
- Review transport invoices and load reports on a daily basis by verifying pricing accuracy prior to being submitted to Transport Manager for approval.
- Actively participate in transporter contract reviews

Exceptions Management
- Ensure list of Safe to Load Passes by transporter by load point is kept up to date.
- Effective and proactively address challenges to ensure smoothness of the operations.
- Update and maintain guidelines with operational requirements per loading and offloading point.
- Update and communicate to all stakeholders, the minimum requirements for on-boarding of new customers.
- Review open orders in the system to ensure all are closed
- Ensure PODs are received and processed as per agreed timelines

Operational Excellence
- Ensure inter-department SLAs are adhered to and kept up to date.
- Maintain internal department KPIs up to date
- Keep track and record services performances to internal customers on monthly basis: actual Vs plan
- Monitor transporters’ operational performances to ensure full customers’ satisfactions:

- On-Time-In-Full deliveries
- Resources turnaround time optimization
- Load report accuracy and consistency

Role Key Success Factors
- Results oriented individual with the ability to effectively manage multiple priorities and timelines.
- Commitment to working in a team environment, with established team building abilities.
- Flexible, pragmatic and out of the box thinker
- Capable of analysing problems, making decisions within delegation of authority and solving timely
- Proactive planning and prioritisation
- Approaching people and good communication skills
- High ethical and integrity mindset

**REQUIREMENTS**:

- Degree at a university or other higher learning institution (NQF level 7). Qualification in areas such as, logistics or supply chain management will be an advantage.
- 2-5 years’ proven experience in transport, logistics, operations planning with sound achievements. Experience specifically in transport of fuels by road will be an advantage.
- Ability to effectively manage interfaces and relationships (transporters, drivers, terminals/depots, internal and external customers) to guarantee efficiency in daily operations of Puma Energy South Africa
- Excellent ability to predict process constrains and tackle them using existing systems coupled with out of the box thinking.
- Familiarity with the geography as well as road freight requirements of South Africa.
- Proven record of being able to self-manage and self-motivate.
- Fluent in English

Key Relationships and Department Overview:
KEY RESPONSIBILITIES
- Internal: TM, CSC, B2B, Retail, Aviation, Lubes, HSE, Procurement
- External: Transporters, Terminals and depots, Cross borders agents, Road Transportation Authorities

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