Scheduler Internship

Duties and Requirements includes but is not limited to the following
- Resource Optimization: Strive to optimize technician routes and assignments to minimize travel time, fuel consumption, and overall operational costs.
- Communication: Maintain clear and effective communication channels with technicians, clients, and internal stakeholders to ensure seamless service delivery.
- Data Management: Update and maintain accurate records of technician schedules, job statuses, and completed tasks using scheduling software or other designated tools.
- Troubleshooting: Respond to scheduling conflicts, emergencies, and unexpected changes promptly, finding appropriate solutions to minimize service disruptions.
- Customer Satisfaction: Monitor service delivery timelines, promptly address any delays, and gather feedback to ensure high customer satisfaction and loyalty.
- Reporting: Generate regular reports on technician performance, service completion rates, and other key performance indicators (KPIs) to assist in decision-making and process improvement.

Minimum education required
- High school diploma or equivalent
- Driver License
- Strong organizational skills and attention to detail.
- Excellent communication and interpersonal abilities.
- Proficiency in using scheduling software and other relevant tools.

**Job Type**: Internship
Contract length: 12 months

**Salary**: R9 000,00 per month