Keyholder Supervisor

KEY HOLDER RETAIL STORE BRIGHTWATER (JHB)

Qualifications:

- Senior Certificate - Grade 12

**Experience**:
Critical
- 3 Years+ Proven experience in a Volume retail sales environment incorporating front line sales and supervision of 3+ staff
- Knowledge of human resource and personnel management principles
- Experience in apparel volume fashion retail.

Key Skills:

- Maximize store profitability to ensure that sales targets are met and/or exceeded
- Ensure the highest level of customer service is offered at all times
- Effectively manage all operational aspects of the store inclusive of visual merchandising, housekeeping, security, customer relations, stock management, stock requests, staff scheduling and ongoing supervision of staff
- Ensure targets are communicated to staff and are achieved or exceeded

Ensure KPI’s are communicated to staff and are achieved or exceeded
- Ensure stock is available and equipment is maintained
- Ensure all staff are adequately trained and developed
- Maintain appropriate communication and information sharing with staff incorporating training, recognition of performance, leadership and direction and performance management
- Ensure company policy and procedures are adhered to and that there is staff awareness and compliance
- Maintain high levels of store administration inclusive of stock management, banking, security, housekeeping and merchandise management
- Provide adequate levels of product management to warrant optimum stock levels
- Manage stock handling to ensure accuracy of stock reconciliations and stock takes
- Provide timely and accurate reports (stock requests, turnover, Store Schedule and payroll)

Ensure personal presentation of all staff is clean and consistent
- Documentation and communication of daily sales information & performance factors.
- Manage staffing levels, ensuring these are in line with targets
- Carry out on going Coaching, Training and Career Management to ensure people in your team are aware of their performance and opportunities for growth
- Other tasks may be assigned from time to time which contribute to the overall success of the store/region

**Job Types**: Full-time, Permanent

Ability to commute/relocate:

- Ferndale, Gauteng: Reliably commute or planning to relocate before starting work (required)