Kitroom Representative

We are excited to be named one of the World’s Best Workplaces by Fortune Magazine
We are proud to offer you our total rewards package which includes bonuses, healthcare, insurance benefits, retirement programs, wellness programs, as well as service and performance awards - not to mention various social and recreational activities, all of which are location specific.

Perform daily Kitroom operational processes end-to-end. This position is responsible for the fulfilment and completion of the daily activities related to inbound flows, inventory control, outbound flows, and their related processes. Responsible for co-ordinating bookings initiated by sales representatives, assembly of loan Kits, preparation of relevant documents, system entries reflecting movement of loan Kits, co-ordinating daily delivery schedules and collections, and ensuring customer needs are met in a timeous and accurate manner. All items comprising of loan Kits must be maintained in accordance with the regulatory standards.
- Completes repetitive tasks and follows procedures along with written and verbal instructions
- Meets goals as defined within Stryker key success factors of Quality First, Customer Experience, Innovation, People Development, and Financial Results
- Responsible for participating in continuous improvement, daily/weekly cleaning and providing suggestions or ideas
- Responsible for personal production output and maintaining proper documentation or working with team to achieve team production targets
- Responsible for personal training, understanding procedures and accurately following all procedures and policies
- Responsible for successfully completing and maintaining competencies for all stations required to work
- Invests in employee involvement and development by being responsible and accountable, being passionate towards the success of the business, treating all with dignity and respect and by fostering personal growth.
- Strives for operational excellence by promoting a team-based, product-focused organization, contributing to continuous improvement, participating in safety programs, strives for sales growth, cost reduction and committed to quality by striving for reliability and quality in our products.
- Uphold quality standards and communicate proactively with Kitroom staff
- Works with some daily direction still required
- Punctuality and Attendance: Follow attendance policy as outlined in our company handbook

**Education**
- Essential:_
- Basic IT knowledge (MS Outlook, MS Word, Internet)

**Experience**
- Essential:_
- 2 years’ experience in a service role prefererred
- Fluency in English, spoken & written
- Ability to work in a team environment
- Must have attention to detail

Stryker is a global leader in medical technologies and, together with its customers, is driven to make healthcare better. The company offers innovative products and services in MedSurg, Neurotechnology, Orthopaedics and Spine that help improve patient and healthcare outcomes. Alongside its customers around the world, Stryker impacts more than 150 million patients annually.