Receptionist klerksdorp

3 weeks ago

Klerksdorp, South Africa Motus Corporation Full time

Reporting to the **Financial Manager**, the **Receptionist** is responsible for providing first line communication.
- Ensure messages are correct and conveyed timeously
- Update and distribute telephone lists to all Staff at Dealership
- Communicate with all Staff
- Control, monitor and record outgoing trunk calls and incoming reverse charge calls

**Position Overview**:
This position provides first line communication, monitor all incoming calls and ensure all customers receive a pleasant and courteous welcome.

**Specific Role Responsibilities**:

- Ensure Customers are directed to the employee to be visited / contacted
- Ensure Customer’s comfort whilst in waiting period
- Ensure all calls are answered promptly and pleasantly
- Ensure cleanliness of reception area
- Limit “hang-on” calls by offering call backs
- Ensure paging system is on first call back after no reply

**Qualifications and Experience**:

- A minimum of 3 years receptionist experience is essential.
- A Receptionist certificate will be an added advantage
- A minimum of Grade 12.
- Motor industry experience will an added advantage
- Must have excellent verbal communication skill

**Skills and Personal Attributes**:

- Sense of urgency
- Customer orientation
- Friendly and empathetic

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